Presales Engineer
Smart Technology Solutions · Cairo
About the Role
SMART Technology Solutions is a KSA-based provider of IT, cybersecurity, and digital transformation solutions.
We are building a presales and bid management team in Egypt to support our government and enterprise opportunities in Saudi Arabia.
As a Presales Engineer, you will manage the bid process from identifying relevant tenders on Etimad and Forsa to preparing compliant technical and commercial proposals.
Key Responsibilities
RFP Sourcing and Bid Qualification
- Monitor Etimad (اعتماد) and Forsa (فرصة) for relevant tenders
- Assess each opportunity based on eligibility, scope, capability, competition, and deadlines
- Support bid and no-bid decisions with clear recommendations
- Maintain an updated opportunity tracker and bid calendar
- Ensure no qualified opportunity or submission deadline is missed
Proposal Development
- Prepare technical and commercial proposals in Arabic and English
- Review RFP requirements and build compliance checklists
- Turn technical input into clear and persuasive proposal content
- Coordinate contributions from IT Solutions, Cybersecurity, IT Projects, and other teams
- Ensure each submission meets all documentation, formatting, and platform requirements
- Develop a reusable content library covering company information, case studies, team profiles, certifications, and standard responses
Cross-Functional Coordination
- Work with SMART’s sales and technical teams in Saudi Arabia to define proposed solutions
- Confirm the technical approach, scope, deliverables, and assumptions before submission
- Coordinate with Finance to obtain pricing and commercial inputs
- Identify capability, resource, or timeline gaps at an early stage
- Support leadership with the information needed to make bid decisions
- Track required inputs and follow up with stakeholders until submission
Requirements
- Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or a related field
- 2 to 5 years of experience in presales, bid management, proposal writing, or technical sales support
- Experience within IT services, cybersecurity, digital transformation, or public-sector tendering
- Strong Arabic and English writing skills
- Ability to prepare formal proposals in both languages
- Strong technical writing and document-structuring skills
- Ability to explain technical solutions in clear client-focused language
- Strong attention to detail
- Ability to manage multiple bids and fixed submission deadlines
- Based in Cairo and able to coordinate each day with SMART’s KSA team
Preferred Qualifications
- Working knowledge of Etimad and Forsa
- Experience with supplier registration and qualification through Etimad
- Understanding of IT services or cybersecurity solutions
- Experience using CRM, tender-management, or bid-tracking tools
- Experience preparing proposals for Saudi government or enterprise clients
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