Credit and Collection Senior Executive/Assistant Manager

Solarvest · Petaling Jaya

Overall Job Purpose:

Accountable as the primary owner of Credit & Collection and Billing processes within their geographical scope.
Manages receivables on behalf of Solarvest entities efficiently and cost-effectively, aligned with internal and external policies, to maximize cash flow and minimize bad debts.
Accountable and responsible for the finance billing process.
Ensures achievement of Credit & Collection (C&C) process KPIs.

Key Responsibilities:

Provides leadership, guidance, and coaching to direct reports; develops and monitors yearly C&C goals and performance targets.
Drives the achievement of quarterly and annual collection and billing objectives through active team management and strategic initiatives.
Facilitates cross-functional communication and engagement with internal and external stakeholders to support collections and billing processes.
Leads projects and change management initiatives to implement process improvements and enhance operational efficiency.
Ensures a robust internal control framework is implemented, maintained, and followed within the scope of responsibility.

Main task:

Collection: Define, implement, and review collection strategies and treatment plans to achieve quarterly collection goals and enhance cash flow.
Dispute management: Manage resolution of escalated issues and disputes from customers, business development teams, and operations.
Managing bad debts: Engage solicitors and collection agencies; approve handover of cases; oversee receivables write-offs and customer bankruptcy matters.
Authorization: Approve non-standard payment terms, refunds, payment plans, credit holds, commission payments to business development, and P&L adjustments (bad debt provision, write-offs).
Monitor and manage receivables aging reports, ensuring timely follow-up on overdue accounts and initiating corrective actions to mitigate risk of bad debts.
Reporting: Responsible for commentary reporting; review reports and identify trends; contribute to specific reports, ad hoc reporting, and month-end results reporting.
Process optimization: Track and monitor efficiency and effectiveness of C&C processes; develop countermeasures for root causes of problems, risks, and inefficiencies; follow up on results and proactively identify new risks through regular process and system walk-throughs.

Requirements

University degree in Finance or equivalent plus 5-8 years of experience in related field
Excellent understanding of solar EPCC / construction industry (preferred).
Strong results orientation and commitment to achieving targets.
Excellent communication skills (verbal and written), fluent in English
Strong problem-solving ability with sound evaluation and solution implementation skills.
Strong analytical and critical thinking skills.