Lead Software Developer

Sitecore · Kuala Lumpur

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About Us:

At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world’s most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale.

As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L’Oréal, Sitecore helps brands transform engagement through experiences that are not only personalised but predictive and dynamic.

Our foundation is our people—a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together. Our values—empathy, accountability, clarity, and growth—guide how we lead, innovate, and connect. They are the behaviors that bring our mission and vision to life, every day, in every interaction.

As we continue to evolve, we are actively cultivating AI skills across our teams to unlock new levels of creativity, efficiency, and insight. From engineering to customer experience, AI capabilities are becoming integral to how we design, build, and deliver the next generation of digital experiences.

Learn more at Sitecore.com

About the Team

Common Platform: Provisioning (CP: Provisioning) underpins Sitecore’s SaaS and AI ecosystem. We own and operate the Unified Provisioning (UniP) platform and Content Services (CS) Provisioning APIs, responsible for multi-tenant lifecycle management, automated infrastructure orchestration, environment setup, and seamless product onboarding across Sitecore’s cloud portfolio.

Our mission is to make tenant and service provisioning lightning-fast, fully automated, resilient, and completely invisible to end-users. We deliver mission-critical, highly available cloud services that support enterprise customers worldwide.

About the Role/ The Opportunity:

As a core member of CP: Provisioning, you will design, build, and operate distributed orchestration engines and backend APIs that automate complex multi-step provisioning workflows across cloud infrastructure.

You will tackle challenging distributed systems problems around idempotency, workflow orchestration, eventual consistency, automated recovery, and multi-tenant resource isolation. Currently, our services run on modern .NET (.NET 8) with ongoing initiatives to adopt the latest performance, caching, and runtime optimizations (.NET 10).

What you’ll Do:

• Design, develop, and maintain scalable backend services and APIs using C#/.NET, delivering high‑quality code that adheres to Sitecore engineering standards.

• Build and maintain CI/CD pipelines to ensure reliable, consistent, and frequent deployments using GitHub Actions or equivalent systems.

• Develop comprehensive automated tests (unit, integration, E2E) to ensure robustness and maintainability across services.

• Work with cloud‑native technologies including Azure, Docker/Kubernetes, and distributed messaging (Kafka) to support multi‑tenant, high‑performance architectures.

• Collaborate closely with Engineering Manager, Product Owner, Lead Developer, QA, and cross‑functional teams to refine user stories, acceptance criteria, and technical design.

What You Need to Succeed:

• Deep Expertise in Modern C# / .NET for Resilient Backend Services
  Advanced asynchronous programming, dependency injection, high-throughput REST APIs, minimal APIs, and clean architectural design.

• Distributed Workflows, Orchestration & Idempotency
  Experience building stateful or saga-style orchestration workflows, resilient background workers, event-driven pipelines, and handling transient failures, rollbacks, and recovery.

• Cloud-Native & Containerized Architecture (Azure + Kubernetes)
  Practical experience with Azure cloud services (App Services, Cosmos DB, Service Bus/Event Hubs, Key Vault) and container workloads (Docker, Kubernetes, Helm).

• DevOps & Infrastructure as Code Mindset
  Strong CI/CD engineering practices (e.g., GitHub Actions), pipeline hardening, and automated testing (unit, integration, smoke and contract tests).

Additional Skills that Could set you apart:

• Resilience & Idempotency by Design (Thinking in Systems & Failure Domains)
  Designing workflows where step failures are expected, retried safely, or cleanly rolled back without leaving orphaned resources or inconsistent tenant state.

• Cross-Platform Collaboration & Technical Ownership
  Proactively driving technical clarity and partnering with downstream product teams, SRE, and security to ensure frictionless product onboarding and smooth tenant rollouts.

• Operational & Reliability Excellence (SRE Mindset)
  Embedding telemetry from day one (APM, distributed tracing, structured logging, metrics), authoring crisp operational runbooks, and treating failure triages as learning opportunities.

Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status, or any other local legally protected characteristic.

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