Estonian Customer Search Engine Consultant - Athens

Speakit · Athens

Are you looking for a new job opportunity that will boost your professional experience?

On behalf of our client, we are currently looking for Athens-based Estonian Customer Search Engine Consultants, to work for the largest Search Engine worldwide and take his/her career to the next level!

On your day-to-day you will:

Be in contact with customers via multiple channels of communication
Troubleshoot technical issues using your problem-solving skills
Track and follow cases to ensure they closed in an efficient and timely manner
Provide and maintain strong & professional relationships with all partners
Ensure that key stakeholders are up to date on the resolution status of their issue
Log the cases on internal systems, while getting up to date with client’s products & services

Requirements

Fluency in Estonian (spoken & written)

Very good communication skills in English

Exceptional communication skills, soft skills, as well as problem-solving skills

Good knowledge of operating systems & Google products

Computer and mobile devices knowledge/tech savviness

Empathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervision

Ability to adapt and flex style according to customer personality, culture, and profile

Help-desk or system admin experience will be considered as an advantage

Benefits

Competitive starting salary (1046€ – 1100€ Gross)
14 salaries per year
Extra monthly performance bonus
Relocation package(including 2 weeks of paid accommodation, flight tickets, assistance in issuing documents)
Private health insurance plan
Numerous benefits & discounts
Full training by certified instructors
Free online Greek language courses
Great professional growth opportunities and multicultural exposure

Only CVs in English will be reviewed.

This position does not provide visa support.

This position requires all employees to be based in Greece.

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