German Customer Support Consultant for Telecommunications Company - Athens
Speakit · Athens
Are you fluent German speaker?
You can now work as a German Customer Support Consultant for the largest German telecommunications provider in Europe.
Apply now and live your next job experience in Greece!
As a customer service consultant in this project, your daily responsibilities will include:
- Respond promptly to customer inquiries and concerns via phone, email, or chat
- Resolve customer issues and complaints effectively and efficiently
- Manage high volumes of inbound calls
- Upsell products and services to customers when appropriate
- Escalate customer issues to the appropriate department or manager as needed
- Collaborate with other departments to resolve customer issues and concerns
Requirements
The role of a German Customer Support Consultant requires:
- C2 in German & B2 in English (Written & verbal)
- Great communication & soft skills, as well as problem-solving skills
- Computer knowledge/tech savviness
- Relocation to Greece (On-site & Remote options available)
- EU Passport
Benefits
What you' ll gain:
- Excellent monthly salary 1300 gross
- 14 salaries per year
- Unlimited contract
- Performance bonus
- Unlimited sales bonus (based on upselling)
- Meal voucher (100-130 EUR per month )
- Health Package
- On-site / Remote options available
- Complete relocation support:
Flight to Athens
Taxi to pick up from airport
Airbnb for 4 weeks
Assistance to issue hiring documents