Usher
The Production Team · Dubai
We are looking for enthusiastic, professional, and customer-focused Ushers to support various live events, exhibitions, conferences, and corporate functions across the UAE. Ushers play a key role in delivering a positive guest experience by assisting attendees and ensuring the smooth flow of event operations.
Key Responsibilities:
- Welcome and assist guests in a friendly and professional manner.
- Direct attendees to registration, seating, entrances, exits, and other designated areas.
- Check tickets, invitations, wristbands, or guest lists as required.
- Provide guests with event information and answer general inquiries.
- Assist with crowd flow, queue management, and wayfinding.
- Support VIP arrivals and reserved seating when required.
- Monitor assigned areas and report any issues or incidents to the Event Supervisor.
- Maintain a neat, professional appearance and uphold excellent customer service standards.
- Follow all event procedures, health and safety guidelines, and instructions from the event management team.
- Assist with other front-of-house duties as assigned.
Requirements
- Previous experience in ushering, events, hospitality, retail, or customer service is an advantage but not required.
- Excellent communication and interpersonal skills.
- Fluent in English (additional languages are an advantage).
- Friendly, approachable, and service-oriented.
- Well-groomed with a professional appearance.
- Able to stand and walk for extended periods.
- Comfortable working in busy, fast-paced environments.
- Punctual, reliable, and able to work both independently and as part of a team.
- Flexible to work weekdays, weekends, public holidays, and varying shift schedules.
- Must be legally eligible to work in the UAE.