Business Operations Analyst

Tenex · New York City

The role

Tenex embeds engineering pods inside Fortune 500 companies to build and ship AI systems. Our AI Strategists and Forward Deployed Engineers work directly with client teams from the first week of an engagement, which means every person we hire has to be capable of representing us in a senior client environment almost immediately.
We are growing from 50 people to 150. That is approximately 100 hires, and the majority of them are Strategist and Engineer roles with a high bar and a competitive market.
Hiring is currently the most important and most difficult constraint on this business. It determines which engagements we can win, how well we deliver them, and how quickly we can grow. Nothing else we do matters if we cannot consistently find and assess the right people.
We will not reach 150 people by repeating the process that got us to 50. This role exists to build a hiring process that is repeatable, measurable, and fast enough to support that growth, and then to run it.
You will own the top of the funnel and candidate screening. That means you will source candidates, run outreach, conduct first round conversations, and determine who moves forward in the process.
This is an entry level role with an unusual amount of responsibility. You will speak with more candidates in your first year than most recruiters do in three, and your assessments will directly influence who we hire.

Sourcing and outreach

You will identify and source candidates from MBB firms, Big 4 consultancies, Palantir, and AI-native companies, and you will develop new sources as the existing ones are exhausted.
You will write and run outbound campaigns over LinkedIn and email, and you will own the quality of that writing rather than sending templates someone else wrote.
You will test messaging variants against one another, measure reply and conversion rates, and discontinue approaches that do not perform.

Screening

You will conduct first round conversations with candidates across both the Strategist and Forward Deployed Engineer tracks, which requires you to understand what strong performance looks like in each.
You will assess candidates against our rubrics for technical depth, client presence, and ownership, and you will help improve those rubrics as you learn where they produce the wrong answer.
You will make screening recommendations and explain your reasoning to hiring managers, including in the cases where they initially disagree with your read.

Hiring data

You will own our hiring metrics, including pass through rates by stage and by source, time to offer, offer acceptance rate, and the points in the process where candidates most often withdraw.
You will present those numbers in weekly hiring reviews and recommend specific changes based on what they show, rather than reporting them and waiting for direction.

Process and documentation

You will maintain our compressed one week interview loop as candidate volume increases, which becomes meaningfully harder as more interviewers and more open roles enter the process.
You will document what works clearly enough that the next person we add to this team can execute it without your involvement.
You will identify the points where the process slows down or produces inconsistent outcomes, and you will propose and implement fixes.

Forward planning

You will build candidate relationships for roles we expect to open in the next two quarters, not only for roles that are open today.

We want to be direct about how this role is intended to develop, because it is a significant part of what makes it worth taking.
This is not a permanent recruiting role. We are hiring you into talent because talent is the largest constraint on the business right now, and we need someone capable to own it.
After approximately twelve to eighteen months, assuming you have built a process that runs reliably and can be handed to someone else, we expect to move you into whatever the largest constraint on the business is at that time.
We cannot tell you today what that will be. Based on where the company is heading, the most likely areas are delivery operations, finance and revenue operations, client operations, or a role directly supporting our commercial function.
What we can commit to is that we will move you toward the hardest available problem rather than leaving you in a role you have already solved. That is the basis on which we expect you to join, and it is how we intend to develop the people in this seat.

You have between zero and two years of full time experience. Recent graduates are encouraged to apply, and we are more interested in how you think and communicate than in where you have previously worked.
You write clearly and persuasively, because the majority of your first interactions with candidates will happen in writing and the quality of that writing determines whether they respond at all.
You are comfortable being given an incomplete brief and working out the rest independently, and you will ask for direction when you need it rather than stalling.
You can build a funnel model in a spreadsheet without needing to be taught how, and you are comfortable defending the assumptions behind it.
You can sustain a high volume of conversations and frequent rejection, both from candidates who decline us and from candidates you have to decline.
You have genuine interest in AI and in what separates a strong engineer or strategist from an average one, because you cannot accurately screen for capabilities you do not understand yourself.
You will hold a defensible position when a more senior person disagrees with your assessment of a candidate, and you will change your position when they give you a better argument.

This is not a coordination role centered on scheduling and interview logistics.
This is not a role with an established process waiting for you to execute. You will be building the process while the company is actively using it, which is more demanding and more interesting than the alternative.
This is not a remote role. Our team works from our New York office, and the screening work benefits substantially from proximity to the hiring managers you support.