CFD Forex Account Manager | Mandarin Speaking

TMGM · Sydney

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TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.

Your Impact and Contribution

As an Account Manager at TMGM, your primary focus will be driving sales for our products and services. You will be able to provide clients with exceptional service across all communication channels. Your role will involve the following:

Sales Growth:

• Assist in driving sales by promoting and selling TMGM's products and services.
• You can independently use your strong sales skills to identify and generate client pipelines.
• Build and nurture relationships with new clients to foster long-term partnerships

Client Service:

• Deliver exceptional customer service across various communication channels to ensure client satisfaction.
• Please respond quickly and professionally to client inquiries, and resolve issues effectively.

Performance and Goal Orientation:

• Work towards specific Key Performance Indicators (KPIs) to meet or exceed sales targets.
• Please expand your knowledge about the markets, FX industry, and TMGM's platforms and products.
• Strive to achieve team and individual metrics, contributing to overall success.

Requirements

• We seek highly motivated individuals to kick-start or advance their careers in the Forex industry-minimum one year of experience in the Forex industry. Previous exposure to customer-focused environments such as customer services, sales, outbound/inbound support, consulting, or similar fields would be advantageous. Great willingness to learn practical financial knowledge and professional skills
• Comfortable making high outbound calls and engaging with diverse buyers. You should possess confident communication skills or be motivated to enhance your communication abilities.
• Strong ownership of your responsibilities. You are proactive in addressing challenges, displaying a problem-solving mindset. You are a diligent worker, driven to achieve results, fearless when faced with obstacles, and hungry to start a rewarding career.
• Excellent overall communication abilities, including modifying approaches to suit various audiences.
• Proficiency in English, any other Asian languages, Mandarin/Thai/Vietnamese/Malay/Indonesian/ Filipino language are highly preferred.

Benefits

• Experience a unique work culture that thrives on high performance, where you can gain valuable experience and achieve remarkable success.
• We offer competitive salary packages and an enticing commission structure with truly uncapped earning potential.
• Investing in your growth and development is our priority. We offer ongoing training and support, equipping you with the tools and knowledge needed to excel in your role.

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