French-Speaking Customer Success Specialist
transcosmos · Remote
Passionate about customer success and growth? Join our international team and help clients maximize the value of our solutions!
Please note that although this is a remote position, the work must be performed within Hungary!
What You’ll Do
- Build strong customer relationships and drive success
- Handling customer support through phone and email channels, responding to general inquiries as well as questions related to contracts and invoices.
- Supporting customers and local teams with contract administration and invoice-related tasks, along with related customer service activities.
- Conduct proactive outreach campaigns.
Requirements
What You Bring
· Strong communication skills in English (B2) and French (C1)
- Experience in Customer Success, Account Management, or BPO
- Customer-focused mindset with excellent communication skills
- Proactive, organized, and tech-savvy (SAP/Salesforce is a plus)
Benefits
At Transcosmos, you’ll find a supportive team environment with real opportunities to grow.
- Paid training
- Competitive salary
- Cafeteria benefits
- Medicover
Please note that although this is a remote position, the work must be performed within Hungary!