SAS Viya Production Support /SAS Application Support
Unison Group · Kuala Lumpur
We are seeking an experienced SAS Viya Production Support /SAS APplication Support and maintain enterprise SAS environments while ensuring the stability, performance, and availability of business-critical applications.
The successful candidate will work closely with development, infrastructure, network, and business teams to manage production environments, troubleshoot issues, optimize performance, and support deployment activities.
Key Responsibilities
- Provide L2/L3 production support for SAS applications and SAS Viya environments.
- Develop and maintain SAS programs, scripts, and analytical solutions.
- Perform SAS Viya administration, monitoring, and performance tuning.
- Manage deployment activities using Jenkins, Bitbucket, Aldon, and Control-M.
- Support connectivity setup and integration with external systems.
- Coordinate with network teams for firewall and communication requirements.
- Perform SQL query optimization and Oracle database performance tuning.
- Develop Unix shell scripts for automation and operational support.
- Support OpenShift-based deployments and platform operations.
- Prepare and maintain SDM and operational documentation.
- Lead incident resolution, root cause analysis, and problem management activities.
- Mentor junior team members and provide technical leadership to the support team.
Requirements
Strong experience in SAS Programming and SAS Viya.
- Experience with SAS CLI and SAS Viya Performance Tuning.
- Production Support / Application Support experience.
- Python and R programming knowledge.
- Unix/Linux Shell Scripting.
- Oracle RDBMS and SQL Performance Tuning.
- Control-M scheduling and job management.
- Jenkins, Bitbucket, and Aldon.
- OpenShift exposure.
- Experience working with infrastructure and network teams.
- Strong troubleshooting and stakeholder management skills.
Preferred
- Banking or financial services domain experience.
- Team lead or production support lead experience.
- Experience supporting large-scale enterprise environments.