Mental Health Worker
International SOS · Concord
Company Description
Provide direct support within an acute inpatient psychiatric setting where patient safety, meaningful patient engagement, and interdisciplinary teamwork are essential to care and recovery.
At International SOS Government Medical Services, headquartered in Houston, Texas, you'll contribute to programs that support healthcare delivery, operational readiness, and workforce wellbeing across the U.S. and internationally. Whether serving in a clinical, operational, or business capacity, your work plays an important role in helping organizations operate safely and effectively.
Founded in 1984, International SOS operates in more than 90 countries, providing healthcare, medical assistance, emergency response, and workforce support services worldwide. Learn more at internationalsos.com.
Job Description
You'll support patients receiving care in an acute inpatient psychiatric environment where observation, therapeutic engagement, and crisis response are part of daily practice. Working alongside nurses, therapists, and other behavioral health professionals, you'll help maintain a structured, safe setting that supports treatment, recovery, and positive patient outcomes.
Key Responsibilities:
- Support patients with daily living activities, personal care needs, and supportive patient interactions while promoting dignity, independence, and recovery-focused care.
- Monitor, observe, and document patient behavior, communicating changes in condition to support safety, treatment goals, and continuity of care.
- Assist with admissions, patient orientation, and care plan implementation while helping maintain a structured treatment environment.
- Facilitate group-based activities that encourage engagement, coping skills development, and participation in treatment.
- Respond appropriately to behavioral health crises while supporting patient observation, supervision, and safe participation in appointments, approved activities, and other care-related events.
- Collaborate closely with nurses, therapists, and other interdisciplinary team members to support comprehensive behavioral health care.
If you do your best work in a structured environment where teamwork, patient safety, and compassionate care support meaningful recovery, you'll find purpose in this role.
Qualifications
Requirements:
- High school diploma, GED, or equivalent and current BLS certification.
- Prior customer service experience in healthcare, hospitality, human services, or another high-interaction environment.
- Ability to work in an active patient care environment that may include prolonged standing, walking, behavioral health crisis response, and lifting up to 25 pounds.
- U.S. Citizen or Permanent Resident Card holder required.
Preferred:
- Previous experience in behavioral health, psychiatric, acute inpatient mental health, or related healthcare settings.
- Experience providing direct patient care, patient observation, supervision, or therapeutic support in a healthcare or human services environment.
Additional Information
All your information will be kept confidential according to EEO guidelines.
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- Compensation Disclaimer:
- Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.
- Benefits Language (FTE roles):
- Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan, paid time off, and an annual bonus. International SOS Government Medical Services complies with all federal, state, and local minimum wage laws.
- Equal Opportunity Employer (EEO) Statement:
- International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.