Sales Admin Support x Assistant to Property Manager
VA4U · Philippines
Sales Admin Support & Assistant to Property Manager – Virtual Assistant (Australian Real Estate)
We are seeking a highly organized and proactive Sales Admin & Property Management Virtual Assistant to support our fast-growing Australian real estate agency. If you have previous experience working with Australian real estate businesses, excel at multitasking, and are confident handling both sales administration and property management tasks independently, we want to hear from you.
Experience with Eagle is essential. You must be comfortable making and receiving professional inbound and outbound calls to clients, tenants, landlords, and contractors.
Key Responsibilities
Property Management Support
Manage and update property records in Eagle
Coordinate routine, entry, and exit inspections
Schedule and liaise maintenance jobs with trades and contractors
Follow up on outstanding maintenance requests
Communicate with tenants, landlords, and contractors via phone and email
Assist with lease renewals and tenancy documentation
Process maintenance invoices and ensure accurate record updates
Monitor property compliance and support key management
Prepare property management documentation and correspondence
Maintain accurate notes and records in the CRM
Manage shared inboxes and calendars
Support the Property Manager with daily administrative tasks
Sales Administration Support
Prepare listing documentation and sales contracts
Upload and maintain property listings
Prepare appraisal and listing presentation documents
Coordinate photography, floor plans, and marketing materials
Schedule appraisals, inspections, and settlement appointments
Manage buyer and vendor databases
Follow up with buyer enquiries and leads
Professionally answer and direct phone calls
Conduct outbound follow-up calls to clients and prospects
Prepare letters, forms, and sales documentation
Update CRM records and ensure accurate client information
Support agents with day-to-day administrative duties
Required Skills & Experience
Previous experience supporting an Australian Property Management or Real Estate Agency
Strong knowledge of Australian real estate processes
Hands-on experience using Eagle (required)
Excellent spoken and written English
Comfortable making and receiving phone calls professionally
Strong customer service and communication skills
Exceptional attention to detail
Able to multitask and prioritize effectively
Highly organized, self-motivated, and proactive
Ability to work independently and meet deadlines
Software & Tools
Required:
Eagle(Essential)
Microsoft Office (Word, Excel, Outlook)
Google Workspace (Gmail, Docs, Sheets, Calendar)
Zoom & Microsoft Teams
Australian Real Estate Platform Experience (highly regarded):
PropertyMe, Property Tree, Console Cloud, Console Gateway, Inspection Express, Inspection Manager, Ailo, Realworks, Agentbox CRM, Rex CRM, VaultRE, LockedOn, Campaigntrack, ActivePipe, Agentpoint, Reapit, MRI Software
Sales Administration Tools:
Agentbox CRM, Rex CRM, VaultRE, Realworks, DocuSign, Dropbox Sign (HelloSign), Campaigntrack, ActivePipe, Canva, Dropbox, OneDrive, Google Drive, Trello/Asana/Monday.com, Xero (basic invoice processing a plus)
Other Skills:
CRM management and database maintenance
Digital document preparation and contract administration
Email and calendar management
Lead management and follow-up
Data entry with high accuracy
Phone handling and customer service
Report preparation and document formatting
Home Office Requirements
Reliable high-speed internet connection
Quiet and professional home office environment
Laptop or desktop with dual monitors preferred
Noise-cancelling headset
Backup internet connection (advantageous)
If you’re ready to contribute to a dynamic real estate team and thrive in a remote work environment, apply today!
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