Lead Fire Panel Field Service Technician

Honeywell · Columbia

As a Lead Advanced Field Service Technician here at Honeywell, you will provide advanced technical support in the Industrial Automation unit, troubleshoot complex issues, and drive customer satisfaction. You will report directly to our Sr Field Supervisor and you’ll work out of our Columbia, SC location on a Hybrid work schedule.

In this role, you will impact the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service.

Key Responsibilities

Providing technical guidance and support
Ensuring efficient and effective service delivery
Provide technical expertise and support for complex technical issues, both remotely and on-site
Collaborate with cross-functional teams to develop and implement solutions for customer needs
Conduct training sessions for customers
Stay updated with industry trends and advancements, and provide recommendations for improvement
Ensure compliance with company policies, procedures, and regulatory requirements

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy. Exciting opportunity to join Honeywell as a Lead Advanced Field Service Technician!

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