Senior OSS BA

Netcracker · Campinas, São Paulo

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We’re building the future of how the world communicates. 

Netcracker, part of NEC Corporation, combines deep telecom industry expertise with cutting-edge cloud-native and AI-powered innovations to enable communications service providers and enterprises to transform their businesses, unlock innovation, and create meaningful digital experiences for millions of people around the world. With more than 30 years of experience serving over 250 customers in more than 70 locations worldwide, we are the global market leader in telecom software and services.

Join us and be part of a team that is not just keeping up with the digital future but is leading the way.

Job Summary

We are seeking an experienced Business Analyst with solid Telecom OSS expertise to play a key role in the design and delivery of an IP/MPLS automation solution for B2B services of an international telecom operator..

Responsibilities

• Design, configure and deliver network automation solutions for IP/MPLS and overlay services
• Create HLD, LLD and integration specifications
• Implement YANG data models and network automation workflows
• Prepare and review test plans
• Analyze and integrate third-party controllers, NMS/EMS, and monitoring systems for P/PE/CPE devices
• Work closely with customers to clarify requirements, validate solution design, and ensure correct implementation of network automation solutions
• Develop and execute PoCs, demos, pilot scenarios, and define acceptance criteria.
• Prepare the technical part of RFP/RFI responses, including solution design and effort estimation.
• Participate in service design and evolution for SD-WAN and IP/MPLS/SR services
• Collaborate closely with Solution Architects during pre-sales and delivery phases
• Contribute to the development of high-quality network automation products leveraging GenAI and agentic AI approaches

Skills and Experience

• Practical programming experience applied to network automation, integrations, or orchestration (Python, templating languages).
• Proven hands-on experience with YANG-based data modelling.
• Solid experience with NETCONF/RESTCONF, APIs, and model-driven automation approaches.
• Deep understanding of IP/MPLS, SD-WAN, and packet network architectures.
• Experience with B2B service provisioning, ZTP, and SD-WAN controllers.
• Strong knowledge of network devices, NMS/EMS, and modern virtualized/containerized network functions.
• Practical understanding of networking concepts and protocols:
• VLANs, tunneling, overlay networks, L4–L7 services
• TCP/IP, Ethernet, MPLS, BGP, IS-IS, Segment Routing, VXLAN, GRE, L2VPN
• Good understanding of OSS domains, including service lifecycle, assurance, and NOC/SOC processes.
• Familiarity with industry standards and frameworks (IETF, IEEE, ETSI, ITU, ONF, TMF).
• 5+ years of experience as a Network Engineer, Network Automation Engineer, Solution Architect, or similar role in a vendor, integrator, or telecom environment.
• CCNP or JNCIP certification strongly preferred.
• Fluent English
• Availability to work from the office in hybrid mode ( Campinas or São Paulo office)

Education  

• Bachelor’s degree in Computer Science, Maths, or a related field

All of our job opportunities in Brazil are open to people with disabilities (PWDs)/  Todas as nossas oportunidades de vagas no Brasil são abertas a pessoas com deficiência (PCDs).

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