Sales Development Representative
Workana · Remote
What You'll Do
As our Sales Development Representative, you'll play a key role in creating a great first impression and ensuring every qualified lead receives a fast, professional experience.
Your day-to-day responsibilities will include:
- Contact new inbound leads within minutes of their registration.
- Follow a structured qualification script to confirm key information and assess interest.
- Schedule qualified appointments with the senior sales team.
- Follow up consistently through phone calls, WhatsApp, and SMS to maximize booking rates.
- Conduct appointment confirmations and reminder calls to maintain a high show-up rate.
- Keep the CRM accurate, organized, and up to date with all interactions and outcomes.
Compensation
We offer:
- Competitive base salary, paid weekly.
- Performance-based bonuses tied to results.
- Clear growth opportunities into Account Management and other client-facing roles for high performers.
What We're Looking For
We're looking for someone who is proactive, reliable, and enjoys connecting with people.
Requirements
- Native or bilingual Spanish to communicate with clients.
- Fluent English for internal communication.
- Previous experience in sales, appointment setting, customer success, or another client-facing role is a plus.
- Excellent phone communication skills and the ability to build rapport quickly.
- Positive attitude with a solution-oriented mindset.
- Highly accountable and dependable—you consistently follow through on your commitments and communicate transparently about your results.
- Comfortable working in a fast-paced environment and responding to leads in real time.
- Full-time availability during standard business hours (9:00 AM–5:00 PM).