Product Manager
Platform.sh · Remote
About Upsun
Upsun is the software factory for human-AI workflows. We give teams one unified platform to create, review, deploy, and run software, with AI agents and humans working in sync. Developers, DevOps engineers, and platform teams use Upsun to build and ship with confidence, without wrestling with infrastructure.
Upsun brings this together through two products: one that shapes the work, and one that runs it.
- Upsun Dispatch™: the AI-first product accelerator. Dispatch governs and simplifies collaboration between AI agents and cross-functional human teams, so work gets shaped, reviewed, and moved to production faster. Ship better code, not just more code.
- Upsun Cloud: the Cloud Application Platform for AI acceleration. Cloud is where that software runs. It helps organizations launch agentic software into production confidently and reliably, with:
- Predictable performance, even at scale
- Secure, compliant environments by default
- Real-time observability and profiling built in
- Cloning, configuration, and provisioning in seconds
- Sandbox environments where AI agents can build and test safely
The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.
What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.
Our values:
🌿 We make a positive impact.
✨ We aim for the stars.
💚 We care for each other.
Impact of a Product Manager
As a Product Manager at Upsun, you own a significant area of Upsun Cloud, our cloud application platform, and the outcomes it delivers for the developers who build on it. The team you join owns the platform's foundations: the API, the runtime, environments, and the reliability every application running on Upsun depends on. And because Upsun is the cloud application platform humans and robots love, much of what you build will be used by AI agents as much as by people.
This is a hands-on, technically rich role that bridges product strategy and deep infrastructure understanding. You own the strategy and the roadmap for your area, working closely with engineering to define platform behavior, build scalable abstractions, and shape workflows that empower modern development teams. Throughout, you act as the key voice for the user, making sure everything we ship contributes meaningfully to an exceptional developer experience.
What to expect
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Strategy and roadmap: Own the strategy, roadmap, and priorities for your area of Upsun Cloud, balancing established foundations with uncharted territory.
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Problem definition: Synthesize inputs from customers, support, sales, and engineering into clear problem statements, constructively testing underlying assumptions.
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Solution definition: Explore options with your team, weigh trade-offs, and land on the right scope.
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Ship small, iterate fast: Release in increments and shorten the loop between shipping and learning.
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Technical execution: Collaborate with engineering (especially infrastructure and systems teams) to deliver platform capabilities that are reliable, scalable, and developer-friendly.
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Design for humans and agents: Build with two audiences in mind—ensuring features, APIs, documentation, and error messages serve both people and AI agents.
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Customer and data authority: Connect with customers regularly, serve as an internal advocate for their needs, and define metrics that demonstrate value for users and the business.
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Influence across teams: Build alignment across engineering, design, Product Marketing, support, and leadership.
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Go-to-market: Partner with Product Marketing early so go-to-market strategy helps shape the product, not just the launch.
What you bring
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Product management experience: Proven experience in product management owning a distinct product area, ideally focused on developer platforms, PaaS, or cloud infrastructure.
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Technical depth: Understanding of building, deploying, and running applications in the cloud, with the ability to collaborate closely with infrastructure engineers on multi-tenant architectures or distributed systems.
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Software development background: Familiarity with building software using languages such as Python, Ruby, JavaScript, PHP, Go, or Rust.
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CI/CD, containers & APIs: Hands-on experience or close collaboration with CI/CD workflows, Docker/OCI container technologies, and a clear vision for intuitive API design.
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AI fluency: Daily use of modern AI tools to research, draft, and prototype workflows, paired with a realistic understanding of where current tools and models fall short.
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Agentic development: A strong perspective on autonomous agent architecture and how agentic workflows are transforming modern software engineering.
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Navigating ambiguity: Comfort with turning unstructured problem spaces into clear strategies and taking thoughtful action even with incomplete information.
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Collaborative communication: Clear written and verbal communication skills, with a track record of listening, building consensus, and uniting teams around a shared vision.
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Data-informed decision making: Ability to seek out and evaluate data to guide decisions and track success.
Bonus points for
- Enthusiasm for using and testing the platform capabilities you help build.
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Experience using Kubernetes, or building self-service platforms on Kubernetes
Where we hire
At Upsun, remote work isn’t just a trend. It’s our foundation. Upsunners are a global workforce, and we thrive in a multicultural team. We’re committed to open source and an open, welcoming environment. Our team spans more than 30 countries and a wide range of experience levels, and we’re currently hiring for this role in Canada, France, Germany, Spain, and the United Kingdom. We’re unable to provide visa sponsorship at this time, but we welcome applications from all qualified candidates who are legally authorized to work in these countries.
How we hire
Our interview process is a chance for us to understand how you think, what you’ve built, and what you want to take on next, and for you to get to know us. Together, we’ll explore where your strengths and interests meet the challenges our teams are solving.
We know a great hire won’t meet every requirement above. If you can see yourself making the team better, we want to hear your story. Few of us would be here if someone hadn’t taken a chance on us.
You can expect 5 video interviews on Google Meet to follow the order below.
- 45 Minutes with Talent Acquisition
- 60 Minutes with Hiring Manager (Director, Product)
- 60 Minutes with Team (IC's)
- 60 Minutes with Product Leaders
- 45 Minutes with Executive (CTO)
All roles require background checks.
What we offer
💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.
🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.
🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.
🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives
🎉 Benefits and perks - Make the most of what matters to you
🏝 Flexible PTO
🩺 Comprehensive healthcare coverage (UK, Canada, France, Spain, USA)
📈 Company stock options
🧠 Professional development budget
💻 Office equipment budget
💆♀️ Wellness budget
🧳 Annual team gatherings
🛜 Internet reimbursement
👶 Inclusive parental leave
✈️ Remote work travel program
You belong here
At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.