Account Manager

WPP Media · Belgrade

Apply on the company website

About WPP Media:

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Objectives of the Role:  

Account (Media) Manager is responsible for leading and managing day to day media planning activities and client relationships associated with one or more assigned accounts. 

Account  Managerprovides media planning recommendations and offers resourceful problem-solving both internally and externally while developing and maintaining strong client relationships. 

Account Manager will lead by example while helping in developing, motivating and coaching a team comprised Planners and Buyers. The AM will participate in the recruitment and selection of junior staff and will ensure all direct reports master the skills and organizational savvy required for advancement.

Responsibilities (general):
    

• Build a strong relationship with clients, to become a trusted partner
• Lead internal and client status meetings (together with account directors/leads), working closely with multiple clients and agency
• Be the day to day primary point of contact for the brands you work on
• Lead the development, sell-in and deliver the planning work on agreed projects, and run implementation
• Assist in briefing media channel planning specialists on specific campaigns across entire ecosystem 
• Be an expert in the local media market 
• Lead ad-hoc requests for clients
• Manage the client finance / media delivery / reporting process along with other members of the team
• Manage, and delegate effectively to, the junior members of the team

    Marketing

• Ability to contribute to development of plans based on thorough understanding of consumer.
• Up to date knowledge of innovative strategies in other markets.

    
    Advertising 

• Ability to take brief from Client and draft brief for internal discussion.
• Ability to judge ideas in terms of factual accuracy and relevance to brief.
• Ability to progress work with other departments without the presence of Account Director.
• Ability to attend debriefs and contributes to subsequent discussions.

    
    Presentation and Communication 

• Ability to present and sell ideas.
• To be able to have meetings with clients without Account Director being present.
• Accurate verbal and written feedback and instructions. 
• Ability to write a strategy paper with the relevant input from other team members.
• To be able to develop a constructive and positive relationship with the Client team.
• Listening skills, how to learn and receive advice from those around them.
• Need to judge priorities across several pieces of business and varied levels of activity.
• To be able to run internal meetings.

    People 

• To be responsible for training and development of a junior executive.
• To delegate in an appropriate manner both up and down.
• To give constructive feedback about performance of junior members of the team.
• To motivate other members of the team during difficult times.
• To be able to debate constructively with Clients and press for agency’s recommendation.
• To absorb the anxieties of those around you and keep the project moving forward.

Skills and Behaviours:
Creating the new and different
Network agility
Collaboration
Negotiation
Dealing with trouble
Success through others

Key Performance Indicators: 

• Product: outstanding plan execution & operational excellence 
• Client: satisfaction, retention and growth, contributing to a high agency evaluation score 
• People: good collaboration with colleagues 
• Personal development: positive performance feedback from manager, peers and clients. 

Qualifications and other relevant information:  

• 3+ years of experience on a similar role; 
• Ideally Degree educated in a business, numerical or analytical degree e.g. economics, mathematics, statistics or engineering; 
• Numerate and analytical;  
• Very good communication skills; 
• Excellent written & verbal English language skills/grammar; 
• Demonstrable strong planning & buying skills and experience; 
• Experience in implementation planning;  
• Proven track record in FMCG sector with category management experience;  
• Strong target orientation e.g. very results driven, ability to work effectively to targets; 
• Strong supplier relationship management experience and proven ability in developing client stakeholder relationships. 

What can you expect from us?

• employment contract,
• hybrid model: 3 days in the office, 2 from home,
• a well-structured induction program to make your first days less stressful,
• support via the Employee Assistance Program (mental health advisory) and cooperation with Telus Health One,
• …and something you won’t find everywhere: a truly supportive atmosphere, where people value each other’s work and happily share knowledge.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

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