Multi Property Residential / Estate Manager
Vichara · Marlton
Company Description
Vichara is a Financial Services focused products and services firm headquartered in NY and building systems for some of the largest i-banks and hedge funds in the world.
Job Description
Here’s a cleaner role description you can use for recruiting:
Property Manager – Multi-Location Residential Portfolio
We are looking for an experienced, hands-on Property Manager to oversee a portfolio of privately owned residential properties, including houses, villas, vacation homes, and short-term rental/Airbnb-type properties across multiple locations.
The ideal candidate should be based in, or able to work extensively across, New York, Florida/Tampa, and Puerto Rico, and must be flexible to travel frequently between properties as required.
Key Responsibilities
Manage the day-to-day operations and upkeep of multiple residential properties across different locations.
Oversee houses, villas, vacation properties, and short-term rental/BnB properties owned by management.
Coordinate housekeeping, landscaping, maintenance, repairs, pest control, pool services, utilities, security, and other property services.
Identify maintenance issues proactively and ensure repairs are completed promptly and to a high standard.
Manage and supervise local vendors, contractors, housekeepers, handymen, and other service providers.
Obtain quotations, negotiate vendor pricing, approve work within agreed guidelines, and track expenses.
Conduct regular property inspections and maintain detailed checklists for each location.
Ensure properties are fully prepared before the owner's, management's, family members', or guests' arrival.
Coordinate arrivals, departures, cleaning schedules, linen management, supplies, groceries, and other property-specific requirements when needed.
Manage short-term rental operations where applicable, including guest readiness, cleaning turnovers, maintenance coordination, and issue resolution.
Maintain inventories of furniture, appliances, equipment, keys, access cards, household supplies, and other property assets.
Track utility bills, maintenance contracts, insurance-related property documentation, permits, and recurring services.
Respond quickly to emergencies such as plumbing, electrical, HVAC, security, storm, or property damage issues.
Provide management with regular updates on property condition, upcoming maintenance, expenditures, and significant issues.
Develop reliable local vendor networks in each geography rather than depending on a single centralized team.
Maintain a high degree of confidentiality and discretion when dealing with management-owned properties and personal matters.
Candidate Profile
Prior experience managing high-end residences, luxury villas, vacation homes, hospitality properties, serviced apartments, Airbnb/short-term rentals, or a multi-property residential portfolio.
Comfortable managing properties located in different cities or states rather than operating from a single property.
Strong vendor-management and facilities-management skills.
Highly organized and capable of handling multiple issues simultaneously.
Practical and hands-on; willing to inspect properties personally and resolve operational problems rather than only coordinating remotely.
Strong communication and reporting skills.
Bilingual – English and Spanish strongly preferred, particularly given the Puerto Rico and Florida responsibilities.
Comfortable communicating with household staff, contractors, guests, vendors, and senior management.
Able to work independently with limited supervision.
Willing and able to travel frequently between New York, Florida/Tampa, Puerto Rico, and other locations as required.
Availability to respond to urgent property matters outside normal business hours when necessary.
Valid driver's license and ability to travel domestically.
Preferred Background
Candidates may come from backgrounds such as:
Luxury Residential Property Management, Estate Management, Family Office Property Management, Hospitality Operations, Villa/Resort Management, Airbnb/STR Operations, Facilities Management, or Private Household/Estate Management.
The role would particularly suit someone who combines the service mindset of hospitality with the operational discipline of a professional property manager.
I would title this “Multi-Property Residential / Estate Manager” rather than simply “Property Manager” if these are management-owned private homes. It will attract candidates accustomed to handling high-end residences and owner requirements rather than conventional apartment-building leasing.
Qualifications
Candidate Profile
- Prior experience managing high-end residences, luxury villas, vacation homes, hospitality properties, serviced apartments, Airbnb/short-term rentals, or a multi-property residential portfolio.
- Comfortable managing properties located in different cities or states rather than operating from a single property.
- Strong vendor-management and facilities-management skills.
- Highly organized and capable of handling multiple issues simultaneously.
- Practical and hands-on; willing to inspect properties personally and resolve operational problems rather than only coordinating remotely.
- Strong communication and reporting skills.
- Bilingual – English and Spanish strongly preferred, particularly given the Puerto Rico and Florida responsibilities.
- Comfortable communicating with household staff, contractors, guests, vendors, and senior management.
- Able to work independently with limited supervision.
- Willing and able to travel frequently between New York, Florida/Tampa, Puerto Rico, and other locations as required.
- Availability to respond to urgent property matters outside normal business hours when necessary.
- Valid driver's license and ability to travel domestically.