Business Process Analyst
Avis Budget Group · Budapest Service Centre
The Business Process Analyst role is responsible for assuring that processes are in place to promote and facilitate continuous improvement and automation for a specified project across the organization. The BPA will create and direct process improvement efforts and encourage decision makers to devote resources to improvement/automation initiatives.
Your responsibilities will include:
Understands global business strategy and translate on business department/employee level;
Create the alignment within the organisation how to implement action plans
Proactively tests new solutions, proposals to leverage the maturity of service delivery
Develop and manage Excel-based automation solutions using VBA, ensuring accuracy, efficiency, and ongoing maintenance of existing tools.
Partner with Management team and Associate level in identifying, planning and implementing key projects to improve quality, reduce cost, increase productivity and improve cycle time resulting significant business improvement and customer satisfaction.
Responsible for targeting completion of process improvement/automation projects within a specified time frame while achieving a cost reduction goal and improve the quality standards of given services.
Actively lead project teams and provide individual contributions after key projects have been identified.
Identify and work to remove barriers that slow or prevent the successful attainment of process/productivity improvement and administrative efficiency that will lead to cost reduction and competitive advantage.
Liaison with finance and other members of the organization in assessing, tracking the financial benefit and added value of a Process improvement and Automation projects.
Work with the Managers to maximize understanding and improvement efforts of Process improvement and Automation activities.
Demonstrating good understanding in the Lean Methodology and Automation Methodology.
Establish and gain sign off for the project (directors, managers, team members, experts, and all stakeholders involved)
Support business owner to ensure project objectives are being achieved
Prepare recommendations for risk mitigation and contingency planning
Arrange and prepare material for steering group meetings to drive timely decisions based on relevant and accurate analysis
Identify and ensure all impacted business areas are ready to implement the change and can sustainably deliver the outcomes and benefits in the business case
Effectively manage the (virtual) project team of representatives from across the business
Requirements:
BSC or MSC degree required preferably in business or finance discipline
Experience creating, maintaining, and troubleshooting Excel macros using Visual Basic for Applications (VBA).
Proven record of performance and trusted professional credibility
Project management qualification or experience is an advantage but not necessary
Lean methodology (an advantage but not necessary)
Fluent English – oral and written
One or more EU language (DE, FR, IT or ES) and fluent level is a clear advantage (but not mandatory)
Experience of using MS packages e.g.: Word, Excel, PowerPoint, Visio
Understanding of the RPA software capabilities used for automation
Change Management and facilitation skills
Excellent written and oral presentation skills
Highly organized, ability to multi-task, and prioritize projects and workflow
Experience and passion with proven analytical skills to recognize and resolve issues
Creative and innovative thinking
Ability to travel according to project requirements.
What we offer:
Cafeteria benefits, including SZÉP Card, health fund options, and language courses.
Performance bonuses based on your annual gross salary.
Medical Insurance.
Access to an employee discount program at various hotels, gyms, restaurants, and more.
Opportunities to grow through our internal learning portfolio and recognition programs.
An extra day off to celebrate your birthday.
A vibrant, multinational environment with over 30 nationalities working together at the greenest office in Budapest, the Green House Building.
Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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