AI Infrastructure Solutions Engineer
DDN · Madrid
DDN is expanding our Enterprise AI offerings to include the integration of industry leading technologies with DDN Infinia and DDN EXAScaler storage. These solutions will be optimized for inference and RAG workloads and require integration into the customer’s environment. Our support organization is deep on storage (Infinia, EXAScaler); we are now hiring an AI Infrastructure Solutions Engineer to deploy our complete AI solutions. This implementation will include NVIDIA AI Enterprise services (NIMs, NeMo, Triton, GPU Operator, licensing), vector databases (initially Milvus), RAG/agentic workflows, and the high‑performance storage and networking fabric that underpins them.
In this role, you will either remotely or onsite in some cases deploy the DDN AI solutions and work to customize this to the end user requirements. You will work with DDN internal teams, vendors and other partners as needed to successfully deploy these solutions.
Key Responsibilities
Serve as the primary technical point of contact for assigned strategic customers, that are deploying DDN AI solutions
Work with Pre-sales to interpret design considerations during solution deployment
Drive operational efficiency through automation, tooling, documentation, and repeatable deployment workflows
Develop and deploy scripts and tools to support customer environments (DevOps-focused)
Be prepared to develop scripting to deploy system monitoring and other metrics based tools to integrate with customer infrastructure
Support AI/ML, data‑intensive, and HPC workloads running at scale in on‑prem, hybrid, and cloud‑adjacent environments
Work closely with customers to optimize the their AI applications to better work with DDN technology
Required Qualifications
5+ years of experience in a senior technical role deploying complex, customer‑facing production systems
Experience administering and operating Lustre or similar parallel file systems in large‑scale environments
Experience with object storage and S3‑compatible systems
Strong Linux systems knowledge, including performance tuning and troubleshooting
Solid understanding of distributed storage architectures, networking fundamentals, and data movement at scale
Proven ability to work directly with customers, communicate clearly, and build trusted technical relationships
Ability to work effectively across cross‑functional teams including Engineering, Product Management, Support, and Field Services
Preferred Qualifications
Experience with additional parallel file systems such as IBM Spectrum Scale or StorNext
Experience developing and debugging automation using shell scripting, Python, Bash, or similar languages
Strong understanding of networking technologies including InfiniBand, Ethernet, TCP/IP, and routing
Knowledge of NVAIE services (e.g., NIMs, NeMo, Triton, TensorRT/TensorRT‑LLM, GPU Operator, licensing/NLS) and vector databases (e.g., Milvus)
Familiarity with NAS and data transfer protocols (NFS, SMB/CIFS, SFTP, rsync, etc.)
Experience with authentication and identity systems (LDAP, Active Directory, Kerberos, OAuth2/OIDC, SAML)
Experience using network diagnostics and troubleshooting tools (tcpdump, Wireshark, LLDP, etc.)
Exposure to AI/ML infrastructure operations, GPU‑accelerated environments, or large‑scale data pipelines
Experience with deployment and orchestration of large scale compute systems (Kubernetes, SLURM, BCM etc)
Experience working in globally distributed or remote teams
Additional Information
Occasional physical tasks related to hardware setup may be required, with appropriate tools and support
Why Join DDN
Work on real, production‑scale AI and HPC systems that power world‑class innovation
Influence product direction through direct customer engagement
Collaborate with highly skilled engineers across storage, networking, and distributed systems
Grow your career into senior technical leadership, architecture, or product‑facing roles