Sr Technical Product Owner - SAP Finance
Dyson · Singapore
Dyson Global IT
At Dyson, we demand the highest standard of performance from the technologies we engineer. Our people expect the same from the technology that supports them. We are a community that appreciates and advocates better engineering. A community of pioneers.
Dyson IT is mid-transformation. Our aim is to create robust IT architecture, manage data effectively and efficiently, and continue to grow a world-class team that is strategic, enabling business acceleration, growth and success.
Our IT Group Support Functions Team
Dyson’s IT Group Support Functions team exists to delight our business stakeholders by partnering with them to define and deliver technology roadmaps that support business strategy and objectives.
IT Group Support Functions team context
IT Group Support Functions is made up of the following teams: Supply Chain, Finance & DBS, HR, Legal, Estates & Facilities, and Digital Workplace.
The team has global responsibility for end-to-end business relationships and technical product management across its functions: from ideation, roadmap definition and business case creation, through to delivery execution, enhancements, operations, and eventual product replacement or retirement.
Within IT Group Support Functions, the Finance Systems Team partners globally with Finance and Dyson Business Services to run, enhance and transform the platforms that support Dyson’s finance processes, controls, reporting and operational performance.
About the Role
Reporting to the Head of IT
- Finance Systems, the Technical Product Owner (SAP FICO) will act as a technical and functional authority across Dyson’s SAP Finance landscape, with a particular focus on Source-to-Pay and Order-to-Cash capabilities. The role works closely with Finance stakeholders, shared services, product owners, business analysts, delivery teams, architects, project managers, vendors and service partners to shape, deliver and continuously improve finance technology products and services.
This role combines hands-on SAP FICO expertise with product ownership discipline: translating business needs into practical functional and technical solutions, maintaining a value-led product backlog, guiding delivery teams, protecting solution integrity, and ensuring globally consistent processes that support control, compliance and business performance.
Main Job Responsibilities
- Act as an internal consultant and trusted advisor to Finance and shared services stakeholders on complex finance systems and process issues across SAP FICO, Source-to-Pay and Order-to-Cash.
- Provide specialist subject matter expertise in Source-to-Pay processes, including procurement finance, accounts payable, vendor invoice management and related controls.
- Provide specialist subject matter expertise in Order-to-Cash processes, including accounts receivable, credit management, cash collection, sales reconciliation, dunning and related controls.
- Support the implementation, enhancement and ongoing optimisation of systems including SAP S/4HANA Finance, Ariba, Vendor Invoice Management, OpenText, BlackLine, Fiori and relevant integration technologies.
- Act as the technical and functional resource for SAP FICO configuration, design review, issue resolution, enhancements and project delivery across the relevant finance process areas.
- Identify innovative, standard and sustainable approaches for improving finance activities and systems, while constructively challenging where out-of-the-box solutions do not meet business requirements.
- Design and support process governance and control frameworks to ensure finance processes are efficient, consistent, reliable and aligned with organisational goals, audit expectations and regulatory requirements.
- Translate business requirements into clear functional and technical requirements, solution options, design artefacts and delivery-ready backlog items.
- Prioritise enhancements and technical improvements based on business value, risk reduction, operational stability, control impact and strategic roadmap alignment.
- Foster strong collaboration between Finance stakeholders, shared services teams, product owners, business analysts, architects, developers, QA teams and project managers to maintain a shared understanding of goals, progress and dependencies.
- Collaborate with adjacent product areas, including Supply Chain, Commercial, HR and Digital Workplace teams where finance process integration or cross-functional impacts exist.
- Establish and maintain strong strategic partnerships with vendors, service suppliers and implementation partners, ensuring quality delivery and effective support outcomes.
- Provide awareness and guidance on country or region-specific legal, statutory, tax, audit and mandatory requirements that may impact technology deployment or operations.
- Continuously refine and evolve the finance systems product portfolio in response to changing business needs, process maturity, control requirements, technology advancements and strategic priorities.
- Support service transition, operational readiness, knowledge transfer and documentation for finance systems changes, ensuring sustainable support and long-term maintainability.
About You
Essential Experience and Skills
- At least five years of consulting, project delivery, product enhancement or application support experience in SAP Finance or similar enterprise finance systems within a dynamic global organisation.
- Hands-on experience in design, configuration, implementation and support of SAP S/4HANA Finance, with strong SAP FICO capability across relevant finance process areas.
- Experience with Source-to-Pay technologies and processes, including Ariba, Vendor Invoice Management, OpenText, accounts payable and procurement finance integration points.
- Experience with Order-to-Cash technologies and processes, including accounts receivable, credit management, cash collection, sales reconciliation, dunning, BlackLine and Fiori.
- Ability to translate business requirements into functional and technical requirements, and to guide solution design through delivery and into operational support.
- Strong understanding of finance process controls, governance, auditability and compliance within a global enterprise environment.
- Experience managing business stakeholders and operating effectively across global, matrixed teams and time zones.
- Ability to manage multiple priorities, assess trade-offs and prioritise workload based on business benefit, risk, control impact and roadmap priorities.
- Knowledge of middleware, integration patterns and data flows required for seamless integration between SAP and surrounding finance, procurement, banking, reporting or SaaS platforms.
- Ability to stay informed on relevant technological developments and assess their applicability to Dyson business problems and opportunities.
- A proven ability to identify technology, functionality and methods that could deliver significant benefit to Dyson and to drive these through to successful implementation.
Desirable Experience
- SAP S/4HANA Finance, SAP FICO or related certification.
- Experience working with Finance Shared Services, regional finance teams and global process owners.
- Experience with global finance transformation, process harmonisation, controls improvement or ERP modernisation programmes.
- Understanding of local statutory, tax, audit or e-invoicing requirements and the challenges these create for global finance systems.
- Experience working closely with cross-functional teams, including Supply Chain, Commercial, Legal, and external delivery partners.
Key Competencies
- Customer and end-user focus, with the ability to empathise with users and prioritise features that improve finance process outcomes and user experience.
- Strong analytical and problem-solving capability, with the ability to understand complex technical and business issues, propose practical options and make clear recommendations.
- Strong organisational and prioritisation skills with a flexible, pragmatic and delivery-focused approach.
- Appetite to improve systems and processes to drive efficiency, automation, control, resilience and measurable business value.
- Ability to work to deadlines and deliver through ambiguity, complexity and competing priorities.
- Self-motivated, dynamic and results-driven, with the resilience to see complex and time-intensive initiatives through to execution.
- Ability to quickly understand and put into practice complex ideas, processes and technology concepts.
- Collaborative team player with a positive, will-do attitude and a disciplined approach to product ownership and delivery governance.
- Strong communication skills, with the ability to present ideas, options, risks and plans clearly to support business decisions.
- Determined and assertive, prepared to get into the detail to understand complex processes and systems where required.
- Sensitive to cultural differences across Dyson worldwide and comfortable working in a global environment.
- Excellent attention to detail, particularly where systems design, financial controls, integration points and process governance are concerned.
Equal Opportunity Statement
Dyson is an equal opportunity employer. We know that great minds do not think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or any other dimension of diversity. Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.