Distribution Center Loss Prevention Manager
Kohl's · eFC Etna (0813)
Role Specific Information
Job Description
About the Role
In this role, you will lead a team of associates and focus on DC operational execution and theft investigation tactics for your assigned location.
What You’ll Do
Lead assigned team of LP Associates to create and maintain a safe and secure environment
Act as a liaison between Kohl’s and law enforcement, professionally representing Kohl’s in legal proceedings as needed
Partner with field and Corporate leadership teams to problem solve, troubleshoot and achieve organizational goals
Develop strong partnerships, directly supporting the needs of Operations, HR, Engineering and Facilities. Keep on the front foot of upcoming events and construction activities.
Retail DC LPM serves as a regular liaison to Corporate, Territory, District and Store Managers they service
E-Commerce Fulfillment Center LPM serves as a regular liaison to Corporate, ECOM Customer Service, and field leadership teams.
Maintain all physical security aspects of 1M SQF building while controlling the building access for 3,000+ associates
Lead the LP Team in controlling trailer yard while maintaining both physical security and systemic ownership of 500+ trailers
Drive Shortage reduction within the building and network through inspection of Operational Best Practice execution, monitor for compliance and provide actionable feedback
Join in the creation, testing and implementation of new procedures and/or technologies inside the Operation or across the Network.
Drive dishonest associate resolution through the review exception reports, overseeing developed methods of CCTV surveillance, and interview techniques.
Successfully complete the Internal Theft Interview Certification program, regularly conduct interviews resolving internal theft matters
Build the Loss Prevention team through recruiting, hiring and providing a meaningful onboarding experience. Understand the direction of the LP Program and hire to the needs of the Program
Develop the Loss Prevention Team through consistent coaching, career pathing, directly helping the LP Associate understand what formal and informal trainings they should pursue
Demonstrate a leadership style that both motivates the Loss Prevention team and heightens their level of engagement, while achieving the LP Program objectives.
Participate in writing and administering annual reviews. Identify and address performance and behavioral issues of direct reports
Additional tasks may be assigned
What Skills You Have
Required
2+ years of retail Loss Prevention experience
Strong time management, communication and interpersonal skills
Successful completion of Kohl's internal interview certification process
Strong communication skills
Ability to build lasting partnerships across all Logistics and Retail divisions
Preferred
Supervisory experience
Previous project management experience
Ability to manage a large number of projects at once
Ability to react quickly to senior-level reporting requests
Strong organizational skills
Proficiency in Microsoft Excel
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the “What You’ll Do” Section
Ability to maintain prompt and regular attendance as set by the company
Ability to work at least 8 hours per day, occasionally longer when necessary to meet business needs, 5 days per week
Ability to comply with dress code requirements
Ability to learn and comply with all company policies, procedures, standards and guidelines
Ability to give direction and receive, understand and proactively respond to direction from leadership and other company personnel
Ability to work as part of a team and interact effectively and appropriately with others
Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes
Ability to satisfactorily complete company training programs
Perform work in accordance with the Physical/Cognitive Requirements section
Physical/Cognitive Requirements
Ability to use a personal computer for tasks such as communicating, preparing reports, etc.
Ability to plan, prioritize and monitor activities across business units
Ability to complete or oversee the completion of assigned projects in a timely manner
Ability to comply with health and safety standards