EOR Operations Analyst (US) Operations Bangalore, India EOR Operations Analyst (US) Operations • Bangalore, India

Rippling · Bengaluru

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EOR Operations Analyst (US)About RipplingRippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.8B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About the role

Describe the role and team the candidate will be joining

What you will doExecute tasks related to new employees’ onboarding such as employee onboarding verifications, benefits setup and enrollments for our customersConduct filings and registrations with government agencies on behalf of customersReview, Build and Improve current operational process and create how-to documentation libraryReview and process inbound communications related to insurance and regulatory tasksBuild end to end operational process for benefits enrollments to our customersResearch process requirements for work streams for new products and countriesProvide feedback on our internal systems and processes to improve our operations

Work with R&D to improve customer onboarding processes through automation

What you will need4+ years of experience in an operational role, such as payroll operations, regulatory operations, or support operationsStrong English communication skills (written and verbal)Strong project management and organizational skills: high attention to detail with excellent work product, time management, and execution

Experience with Google Suite or Microsoft Office, especially Docs/Sheets/Excel, for data analysis and task organization; familiarity with SFDC/JIRA/Confluence a plusStrong research and process development skillsStructural thinking and problem solvingOwnership and Proactive attitude towards pushing things to go get doneAbility to learn quickly and deal with ambiguityAbility to work from 7.00 PM

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