Senior Executive

EXL · Kochi

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Detailed understanding of the processes and business objectives of the Banking function.

Act as the escalation point for Banking Admin and work with the business to resolve.

Single point of contact for all Banking queries including customer, business, and other internal departments etc.

Single point of contact for all teams responsible and involved in the new site opening process, Planet, Barclaycard and Amex

Timely reconciling the bank transactions in ReconNet portal and planet Portal

Checking the hotel transactions in BART.

Guest refund transaction as per the client instructions

Detailed working knowledge of the end to end systems and processes used within the Banking function including ReconNet, WBD, Opera, Fusion

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