Benefits Analyst, Sr.

Arthur J. Gallagher · Salt Lake City

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Essential Functions

• Administers core benefit programs, including health, retirement, and life insurance, ensuring accurate processing of enrollments, terminations, and life events.
• Manages transactions, audits, and file feeds with vendors; analyzes and resolves errors to maintain data integrity.
• Collaborates with Payroll and Accounting to confirm accurate payroll deductions and reconciliations.

• Leads aspects of annual open enrollment, including system configuration, testing updates, coordinating communications, and supporting vendor interfaces.
• Participates in the implementation of new benefit programs, system enhancements, and process improvements, contributing to project plans, testing, and rollout activities.
• Tracks benefit trends and legislative changes; assists in aligning programs and processes with compliance requirements.

• Provides guidance to employees on complex benefit matters, with a focus on retirement transitions.
• Responds to escalated inquiries and provides resolution for sensitive or complex issues in line with policy and compliance requirements.

• Partners with external vendors and consultants to support benefit plan administration and service delivery.
• May participate in benefit surveys and use benchmark data to prepare analyses and recommendations.
• Builds effective working relationships across HR, Payroll, Finance, and other stakeholders to ensure coordinated delivery of benefits.

Knowledge / Skills / Abilities

• Advanced knowledge of benefits administration practices and regulatory requirements.

• Strong analytical and data management skills; ability to audit, reconcile, and produce actionable reports.

• Excellent written and verbal communication skills, including the ability to explain complex information clearly to varied audiences.

• Effective project management and organizational skills, with the ability to manage multiple priorities and meet deadlines.

• Demonstrated ability to build collaborative relationships across departments and with external partners.

• High attention to detail and commitment to accuracy in a compliance-driven environment.

Required

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience.
• Six years of progressively responsible experience in employee benefits administration, including program operations, employee consultation, and vendor coordination.
• Demonstrated ability to manage benefit processes with a high degree of accuracy and attention to detail.
• Experience interpreting and applying benefits-related regulations and compliance requirements.

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