Receptionist, Administration
CLSA · London
Position Description
The Receptionist is responsible for providing front-of-house support, coordinating in-house events, managing deliveries and mail, and supporting general administrative and facilities tasks. This role ensures a welcoming environment for visitors and guests, maintains smooth daily operations, and supports the overall efficiency of the office. This is a key role that involves interaction with both internal teams and external stakeholders.
Key Areas of Responsibilities
Reception duties: visitor booking into the 8BG portal, meeting room management, answering phones and greeting guests, ensure rooms are cleared after meetings and manage comfort levels of the rooms
Coordinate with Roadshow team on in-house events: Access Days, CLSA U, Group lunches
Receiving deliveries – (water, soft drinks, cereal) from loading bay
Distributing and collecting mail, franking post, booking couriers/DHL, loading bay booking for deliveries and raising permits
General administration/facilities assistance
Support with ordering of supplies and consumables for the office
Other ad hoc duties as required.
Requirements
Good written and verbal communication skills
Previous experience within a reception/office environment
Practical approach to problem solving
Sound technical skills
Good Interpersonal / communication skills
Cost awareness
Good team player
Required to comply with company procedures and policies
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