Housekeeping Supervisor

Answers incoming calls using proper telephone and radio etiquette.

Creates, dispatches, and completes work orders in the company’s facilities management system (Asgard).

Determines daily housekeeping service needs and ensures an adequate number of team members are scheduled to perform work.

Responds to inquiries regarding lost and found items.

Prepares and makes arrangements to return Lost and Found items through on-site pick-up, Federal Express, United Parcel Service, or other designated carrier.

Maintains and communicates accurate suite status to the Front Office team members.

Prepares reports relating to suite occupancy and incentive programs, where applicable.

Perform cleaning duties as needed.

Completes all required Company trainings and compliance courses as assigned.

Adheres to Company standards and maintains compliance with all policies and procedures. 

Understands and adheres to established Quality Assurance standards.

Performs other related duties as assigned.