Senior Trade and FTZ Compliance Manager

Bertelsmann · Louisville

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Company Description

• Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.
• You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.

Job Description

The Senior Trade & FTZ Compliance Manager is responsible for leading and managing global trade compliance activities across import and export operations, ensuring compliance with applicable U.S. and international customs, export control, sanctions, and trade regulations. This position provides strategic and operational guidance to business teams, customs brokers, clients, and internal stakeholders while identifying compliance risks and implementing sustainable processes and controls. The role serves as a subject-matter expert for trade compliance matters and supports the development, implementation, and continuous improvement of global trade compliance programs, procedures, audits, training, reporting, and systems.

YOUR TASKS

• Lead day-to-day global trade compliance activities supporting U.S. and international import and export operations.
• Provide guidance on U.S. Customs, BIS, OFAC, and other applicable government and regulatory requirements.
• Develop, implement, and maintain trade compliance policies, procedures, work instructions, and internal controls.
• Monitor regulatory changes and assess their potential impact on business operations and clients.
• Identify compliance risks, develop corrective and preventive actions, and monitor remediation through completion.
• Oversee import compliance activities, including HTS classification, country of origin, customs valuation, duty rates, and entry requirements.
• Review customs entries and supporting documentation to ensure accuracy and regulatory compliance.
• Partner with customs brokers to resolve entry discrepancies, customs inquiries, and operational issues.
• Support CBP inquiries, CTPAT, CF-28s, CF-29s, audits, protests, prior disclosures, and other customs matters.
• Oversee export compliance activities, including ECCN/USML classification, license determinations, export documentation, and screening requirements.
• Provide guidance on EAR requirements, license exceptions, export authorizations, sanctions, embargoes, restricted-party screening, and recordkeeping.
• Establish and maintain processes for HTS, Schedule B, ECCN, and country-of-origin determinations.
• Review and validate product classifications and country-of-origin determinations and maintain appropriate supporting documentation.
• Partner with internal stakeholders and clients to obtain technical, sourcing, and product information required for accurate trade determinations.
• Ensure trade compliance master data is accurate and properly maintained within Oracle, SAP, SAP GTS, and other applicable systems.
• Develop and conduct trade compliance audits, assessments, and transactional reviews to identify errors, gaps, and compliance risks.

Preferred Qualifications

• Licensed Customs Broker (LCB), CCS, CES, CUSECO, or comparable trade compliance certification.
• Experience with Foreign-Trade Zones (FTZ), duty drawback, tariff mitigation, or other duty optimization programs.
• Experience supporting multinational, third-party logistics, or service-provider environments.
• Experience developing and implementing trade compliance programs.
• Experience supporting customs and export control audits, investigations, and government inquiries.

Qualifications

• Bachelor’s degree in Supply Chain, International Business, Business Administration, Logistics, or a related field.
• 10+ years of progressive experience in global trade compliance leadership, managing teams, customs, export controls, or a related discipline.
• Strong knowledge of U.S. Customs and Border Protection requirements and U.S. export control regulations.
• Experience with HTS, Schedule B, ECCN, country of origin, customs valuation, export licensing, sanctions, and restricted-party screening.
• Experience managing customs brokers and third-party service providers.
• Experience conducting trade compliance audits, risk assessments, and corrective actions.
• Experience with Oracle, SAP, SAP GTS, or similar ERP and trade compliance systems.
• Strong analytical, organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities and complex compliance matters in a fast-paced environment.
• Demonstrated ability to work effectively with senior leadership, clients, internal stakeholders, brokers, and government agencies.

Additional Information

• Medical, Dental, Vision, Life, and Disability Insurance
• 401(k) with company matching up to 6%
• Paid Time Off (PTO), including paid holidays
• Flexible Spending Accounts (FSAs)
• Voluntary benefits, including legal and financial assistance, pet insurance, and more
• Employee Assistance Program (EAP)
• Ongoing professional development opportunities, including tuition reimbursement, scholarships, and training
• Commuter benefits

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.

You can contact the company’s Data Protection Officer at the above-mentioned postal address. 

Further information on data protection and your rights can be found here.

We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.

Learn more about our commitment to Equal Opportunity and Accommodation Information here.

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