Lead Player Services Cashier

Cherokee Nation Entertainment · Siloam Springs

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The Lead Player Services Cashier provides day-to-day guidance and support to the Player Services Cashier team while performing a variety of cash and non-cash transactions for casino guests. This position helps ensure accurate cash handling, regulatory compliance, and smooth Player Services operations while delivering exceptional guest service. The Lead also assists with rewards program enrollment and promotions, resolves guest and employee concerns, researches transaction variances, and supports the accountability and reconciliation of cage funds.

For more than two decades, Cherokee Casino has been Oklahoma’s premier destination for gaming, live entertainment and extraordinary experiences. The brand currently owns and operates nine properties across Northeastern Oklahoma. Each features its own unique offerings yet all share in Cherokee Casino's commitment to quality. 

Guests can enjoy slots and table games, multiple hotels, a delicious array of dining options, live entertainment from local and national acts, horse racing, golf, a KOA campground, meeting and event space, and monthly promotions. Cherokee Casino also offers players impressive perks and benefits through One Star Rewards. As the brand continues to expand its offerings and footprint, Cherokee Casino remains dedicated to the well-being of the Cherokee Nation and the communities that it calls home. 

Here's what awaits you:  

  • Health & Wellness: Choose from top-notch health plans, 24/7 Telemedicine access, and on-site health clinics (at select locations).  

  • Financial Security: Grow your future with a generous 401(k) match and paid vacation, sick time, bereavement, and holidays.  

  • Work-Life Balance: Enjoy flexible spending accounts, maternity/paternity leave, and voluntary benefits for added peace of mind.  

  • And More: Earn incentives based on performance, refer friends and get rewarded, and enjoy discounts and holiday appreciation gifts.  

Lead and support Player Services Cashiers while providing accurate, efficient cash-handling services and exceptional guest experiences. Process high-volume monetary transactions, promote the rewards program, and help ensure team compliance with operational, regulatory, and departmental requirements.

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