Design Engineer

Hotplate · San Francisco

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About Hotplate

Hotplate exists to enable anyone to start and scale a local food business without a brick and mortar.

The traditional brick and mortar restaurant model is broken: it requires six figures in upfront capital and comes with high operating costs. Within their first year, 2/3 of all restaurants and bakeries close.

The next wave of food entrepreneurship is emerging. These chefs and bakers run businesses from home, commissary kitchens, or mobile pop-ups. They generate hype and buzz on Instagram and run almost entirely on pre-orders. The result is 50-80% profit margins, over 10x the traditional 5% margin of a brick and mortar.

But today’s e-commerce tools weren’t built for this way of selling food. Without Hotplate, chefs and bakers hack together DMs, Google Forms, Square, and Shopify. They spend more time managing logistics than growing their business.

We support the top pop ups in the country, many of which are recognized by the New York Times, Infatuation, Eater, etc. and recently crossed 5,000 businesses and $80M paid out on the platform, but we're just getting started.

By building the foundational tool for this new model, we have the opportunity to fundamentally change the food industry for the better: increasing the diversity and accessibility of food by making it possible for anyone to start a food business.

If you want to read more to make sure Hotplate is a good fit, check out our philosophies on hiring, fundraising, and our values.

The role

As Hotplate's first design engineer, you'll own how Hotplate looks, feels and works for thousands of chefs and millions of customers.

We have a design system and reusable components, but building a clean UI for most projects, and taking the time to think it through, is still one of the biggest slowdowns in shipping features. You'll:

We're also hiring a designer. Until they join, you'll be the go to person for engineers on UI. Once they're here, you'll work alongside them and own the quality of UI implementation across the product.

This role is based in San Francisco, and we are 5 days a week in-person. We move fast.

What you will need to be successful

Our philosophy of design

Every engineer at Hotplate owns their features end to end, so great design can't live with just one person. Part of this role is making a clean UI the easy default for everyone. We believe the little details are what make a product feel great.

Useful first. Solve real problems for chefs and their customers. Then make it feel effortless.

Own all of it. Shape the feature, design it, ship it. Product, design, code, copy, support, whatever it needs.

Know the tradeoffs. Understand the chef, the customer, the code and the business before picking a solution.

Build for every chef. A first time home baker and a chef doing thousands of orders should both feel at home. Keep the advanced stuff there when people need it, not in their way.

Small and excellent. Scope small enough to do it well. Push back when craft, speed or trust is at risk.

Make the team better. Kind, direct, low ego. Share work early. When you give the same feedback twice, fix it at the source.

This is a great job for someone obsessive about UX and UI. Ben, our CEO, is kept up at night by small interactions he doesn't have the time to act on. If you're obsessive in the same way and always thinking about how to improve them, you'll be very happy here.

Our team

We are a lean, mission driven team. We exist to enable the next million chefs and bakers to scale local food businesses outside the brick & mortar model.

We operate with high ownership, laser focus on the impact we have for our chefs and bakers, and commitment to take on projects that push us out of our comfort zones.

We’re a tight knit crew. We jam with a daily shared playlist, often hang for team lunch and happy hours, and always have snacks on the table (made by the team or a Hotplate Chef). We love working in a place where we all have a connection, and think it helps us work better as a team.

This role probably isn't for you if

Those are all fine ways to work. They just aren't how Hotplate works.

Benefits


Hotplate is an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic.

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