Business Development Representative

Infobip · Kuala Lumpur

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

What This Role Is All About

We are looking for a proactive and results-driven Business Development Representative to join our regional sales team in Kuala Lumpur. This role is your gateway into enterprise technology sales — you will be the driving force behind outbound prospecting, pipeline generation, and new business identification across assigned regions and industries.

As a BDR, you will work closely with Regional Sales teams, Account Executives, and Customer Facing teams to generate qualified meetings and opportunities that fuel our growth. This role is also designed as a key talent development position within the commercial organization, preparing you for future progression into Mid-Market and Tier 1 Customer Facing roles.

What will you do

Execute outbound prospecting activities across assigned regions, industries, and target accounts
Identify and engage prospective customers using email, phone, LinkedIn, and other digital outreach channels
Research target accounts, customer segments, industries, and buying personas to uncover new business opportunities
Generate qualified meetings and sales opportunities for Customer Facing teams and Account Executives
Work closely with Regional Sales and Customer Facing teams to support pipeline generation initiatives and strategic growth priorities
Support industry, squad, and regional pipeline generation campaigns and initiatives
Maintain outreach sequences and prospect engagement activities using approved tools and methodologies
Use best-in-class prospecting and research tools to identify relevant contacts, validate information, and enrich account data
Maintain accurate prospect, account, and activity data within Salesforce and outreach platforms
Follow qualification standards and outreach best practices to ensure high-quality pipeline generation
Build and maintain knowledge of Infobip solutions, products, industries, and customer use cases
Collaborate with Marketing, Sales Enablement, and Customer Facing teams to improve outreach effectiveness and conversion rates
Provide ongoing market feedback and prospect insights to support continuous process and messaging optimization
Utilize AI tools and automation to improve prospect research, outreach preparation, productivity, and engagement quality
Participate in onboarding, coaching, enablement, and continuous learning initiatives
Accept feedback, coaching, and training to support continuous professional development and career progression

What Makes You a Strong Fit

Previous experience in sales development, outbound prospecting, or B2B lead generation
Strong written and verbal communication skills in English
Comfortable with outbound cold outreach via phone, email, and social channels
Curiosity and eagerness to learn about technology, cloud communications, and the CPaaS industry
Strong organizational skills with the ability to manage multiple outreach sequences and priorities
A team player mindset with strong interpersonal skills
Familiarity with Salesforce, LinkedIn Sales Navigator, and outreach tools is a plus

Why you'll love it here

• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
• Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
• ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
• Work-life balance and Well-being  - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path. 
• Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
• International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.

While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are. 

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.