Sales Representative - Northwestern Switzerland

Zentiva · Frauenfeld

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We are looking for a results-driven Sales Representative to take ownership of Northwestern Switzerland, driving growth through strong customer relationships, strategic account development, and the successful expansion of our presence across pharmacies and self-dispensing physician practices, with strong commercial acumen and customer focus, excellent planning and prioritization skills, a hands-on, results-oriented mindset, collaborative and straightforward approach and the resilience to succeed in a fast-moving, competitive environment.

In this autonomous field-based role, you'll combine strategic account management, customer engagement, and commercial excellence to grow our business, strengthen customer loyalty, and deliver lasting value across both urban and rural healthcare settings.

This is an exciting opportunity to make a visible impact in a high-potential territory, build meaningful partnerships across the healthcare sector, and take ownership of driving sustainable growth in Northwestern Switzerland.

MAIN ACCOUNTABILITIES AND DUTIES

Maintain and expand relationships with SD-Physicians, Pharmacists & HCP Group Members

• Develop partnership with SD Groups, pharmacies, Network & Associations aligned with commercial & marketing strategy and in the respect of the commercial policy.
• Responsible of operational implementation of these partnership up to the final customer.
• Monitor Group, Network & Association performance, challenge it and implement corrective actions
• Maintain and build relationships with SD-GPs and defined specialists in the German-speaking Swiss region
• Ensure sales and profit growth and coordinate smooth collaboration with partners and within the team
• Achievement of defined sales targets and review of profitability
• Evaluation of own customers and derivation of sales-promoting measures
• Organization and realization of training courses for customers
• Representation of Zentiva at national congresses
• Positioning of the Zentiva portfolio including successful launch of new products
• Ensuring the implementation of sales and customer experience excellence
• Create and proactively execute territory plan to drive success, adhering to all external and internal guidelines
• Conscientious, bi-weekly reporting in CRM

Achievement of the defined turnover targets and review of profitability

• Monitor German-speaking Swiss region performance and field activity. (ensure right SD groups and pharmacies are properly visited, at the right frequency, etc.). Challenge team and  implement corrective actions
• Ensure that HQ decision and commercial strategy is operationally implemented by the field force team (Segmentation, Transfer orders and direct order commands, launch plan, etc.)

Perform defined and ad-hoc missions in various potential opportunities (i.e. SE-Physicians, Pharmacists & HCP Group Member, etc.)

• Ensure operational implementation of customer agreements concluded by Trade policy manager
• Develop cross-promotional activities within HCP groups to support promotion of Zentiva
• Visit and develop HCP customers and acquire new ones within German-speaking Swiss regions, supporting the yearly EBITDA objectives and ambitions
• Develop Zentiva brand and promote portfolio within defined customers groups

• The employee will perform other tasks under the direction of the Manager within the agreed type of work.

ESSENTIAL REQUIREMENTS

• Business-fluent German (C1/C2) with strong communication and negotiation skills.
• Proven success in Swiss healthcare field sales, including territory or account management responsibility.
• Experience working with healthcare customers such as pharmacies and/or physicians.
• Demonstrated ability to protect, grow, and develop business through new account acquisition, customer retention, and reorder growth.
• Strong commercial and analytical mindset with the ability to prioritize opportunities and manage territory performance.
• Excellent CRM, forecasting, and planning discipline.

ADVANTAGE

• Experience in generics, established products, or other price-sensitive healthcare markets.
• Existing knowledge of the pharmacy and SD landscape in Northwestern Switzerland.
• Experience managing commercial terms, customer agreements, and pricing discussions.
• French language skills.
• Pharmaceutical, medical, or healthcare-related qualification (e.g., SHQA).

WHY JOIN US

• Full ownership of a strategically relevant territory with clear accountability for customer development and growth.
• Exposure to both pharmacies and self-dispensing physicians, providing a broader and more entrepreneurial commercial scope than a conventional sales representative role.
• A high degree of autonomy in developing customer relationships and territory opportunities.
• The opportunity to contribute to the further development of our segmentation, targeting and customer-engagement model.
• Visible personal impact within a lean Swiss organisation, with direct access to commercial leadership.
• The backing of an established European pharmaceutical company and a broad medicines portfolio.
• The opportunity to join the Swiss organisation at an important stage of its commercial development.

Our Recruitment Process

To be considered for this role, please apply in our Applicant tracking system and refrain from sending your CV via email. Upon the completion of sourcing (CV collection) period, all received application will be reviewed by our Recruitment experts and evaluated against the needs of the open role. Successful candidates will be contacted by our Recruiting experts for an initial screening interview during which further details about the selection process will be shared. Successful candidates will progress to interviews with line managers, while not selected candidates will be informed in a written form as soon as possible. 

Diversity is a fact. Inclusion is an act @Zentiva  
 
At Zentiva, we are a team of 5000 unique talents bonded together by our purpose to provide health and well-being for all generations. We strive daily to create a work culture where everyone feels appreciated, can be their true selves, and contribute to the best of their ability. Seeking for a balanced team across the company, we welcome applications from all qualified candidates with various educational and industry experiences, cultural or ethnical backgrounds, and different life experiences or abilities, regardless of their religious or philosophical beliefs or whomever they choose to love. 

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