Sales Representative - Central Switzerland & Ticino

Zentiva · Frauenfeld

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Join us as a Sales Representative for Central Switzerland & Ticino and help shape the future of healthcare by developing strong relationships with pharmacies and self-dispensing physicians while delivering sustainable commercial success. Shape the future of affordable healthcare across Switzerland. Play a key role in expanding access to high-quality, affordable healthcare.

At Zentiva, we're looking for an entrepreneurial Sales Representative to drive growth across Central Switzerland and Ticino. You'll build strong partnerships with pharmacies and self-dispensing physicians, expand our customer base, grow portfolio share, and turn market opportunities into lasting business success through smart territory management and customer-focused execution.

MAIN ACCOUNTABILITIES AND DUTIES

Maintain and expand relationships with SD-Physicians, Pharmacists & HCP Group Members

• Develop partnership with SD Groups, pharmacies, Network & Associations aligned with commercial & marketing strategy and in the respect of the commercial policy.
• Responsible of operational implementation of these partnership up to the final customer.
• Monitor Group, Network & Association performance, challenge it and implement corrective actions
• Maintain and build relationships with SD-GPs and defined specialists in the German-speaking Swiss region as well as the Ticino Region
• Ensure sales and profit growth and coordinate smooth collaboration with partners and within the team
• Achievement of defined sales targets and review of profitability
• Evaluation of own customers and derivation of sales-promoting measures
• Organization and realization of training courses for customers
• Representation of Zentiva at national congresses
• Positioning of the Zentiva portfolio including successful launch of new products
• Ensuring the implementation of sales and customer experience excellence
• Create and proactively execute territory plan to drive success, adhering to all external and internal guidelines
• Conscientious, bi-weekly reporting in CRM

Achievement of the defined turnover targets and review of profitability

• Monitor German-speaking Swiss region performance and field activity. (ensure right SD groups and pharmacies are properly visited, at the right frequency, etc.). Challenge team and  implement corrective actions
• Ensure that HQ decision and commercial strategy is operationally implemented by the field force team (Segmentation, Transfer orders and direct order commands, launch plan, etc.)

Perform defined and ad-hoc missions in various potential opportunities (i.e. SE-Physicians, Pharmacists & HCP Group Member, etc.)

• Ensure operational implementation of customer agreements concluded by Trade policy manager
• Develop cross-promotional activities within HCP groups to support promotion of Zentiva
• Visit and develop HCP customers and acquire new ones within German-speaking Swiss regions, supporting the yearly EBITDA objectives and ambitions
• Develop Zentiva brand and promote portfolio within defined customers groups

• The employee will perform other tasks under the direction of the Manager within the agreed type of work.

ESSENTIAL REQUIREMENTS

• Business-fluent German (C1/C2) with the ability to engage confidently with physicians, pharmacy owners, and business stakeholders.
• Proven success in Swiss field sales within pharmaceuticals, generics, healthcare, or a related industry.
• Demonstrated experience acquiring, retaining, and growing customer accounts.
• Strong commercial acumen with an understanding of sales performance, profitability, and customer value.
• Excellent CRM, pipeline management, and forecasting discipline.
• Valid driving licence and willingness to travel throughout the territory.

ADVANTAGE

• Italian (B2+) for effective customer coverage in Ticino.
• Experience working with both pharmacies and self-dispensing physician practices.
• Background in generics, portfolio selling, cross-selling, and repeat-order business models.
• Established network or regional roots in Zug, Schwyz, Lucerne, or Ticino.
• Pharmaceutical, medical, or healthcare-related qualifications.
• French and/or English language skills.

WHY JOIN US

• Full ownership of a strategically relevant territory with clear accountability for customer development and growth.
• Exposure to both pharmacies and self-dispensing physicians, providing a broader and more entrepreneurial commercial scope than a conventional sales representative role.
• A high degree of autonomy in developing customer relationships and territory opportunities.
• The opportunity to contribute to the further development of our segmentation, targeting and customer-engagement model.
• Visible personal impact within a lean Swiss organisation, with direct access to commercial leadership.
• The backing of an established European pharmaceutical company and a broad medicines portfolio.
• The opportunity to join the Swiss organisation at an important stage of its commercial development.

Our Recruitment Process

To be considered for this role, please apply in our Applicant tracking system and refrain from sending your CV via email. Upon the completion of sourcing (CV collection) period, all received application will be reviewed by our Recruitment experts and evaluated against the needs of the open role. Successful candidates will be contacted by our Recruiting experts for an initial screening interview during which further details about the selection process will be shared. Successful candidates will progress to interviews with line managers, while not selected candidates will be informed in a written form as soon as possible. 

Diversity is a fact. Inclusion is an act @Zentiva  
 
At Zentiva, we are a team of 5000 unique talents bonded together by our purpose to provide health and well-being for all generations. We strive daily to create a work culture where everyone feels appreciated, can be their true selves, and contribute to the best of their ability. Seeking for a balanced team across the company, we welcome applications from all qualified candidates with various educational and industry experiences, cultural or ethnical backgrounds, and different life experiences or abilities, regardless of their religious or philosophical beliefs or whomever they choose to love. 

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