Application Configuration Specialist - SF LMS - EY Global Delivery Services
EY · Buenos Aires
Application Config Specialist - SF LMS
Job Summary:
AE Config Lead will have full responsibility for the delivery of LMS solutions end-to-end working with Project Manager, QA resources and integration team
Essential Functions of the Job:
- Leadership: Ability to inspire, guide, and mentor consultants throughout complex project lifecycles.
- Configure SAP SuccessFactors Learning solutions aligned with organizational learning, compliance, and development strategies.
- Translate business, HR, and L&D requirements into scalable learning structures, curricula, assignments, and workflows.
- Support activities including enhancements, releases, data migration, testing, and production support.
- Integrate SAP SuccessFactors Learning with other SuccessFactors modules and enterprise systems using standard integration patterns.
- Integration with third-party applications.
- Collaborate with HR, IT, and analytics teams to ensure consistent learner data and reporting foundations.
- Understand AI concepts such as recommendations, automation, and intelligent insights at an applied level, without owning model design.
- Support reporting using Plateau reports / Stories.
- Work closely with HR, L&D stakeholders, and technical teams.
- Prepare functional documents, test scenarios and Configuration workbooks.
- Manage content integration (SCORM/AICC packages).
- Ensure compliance with enterprise SDLC, data privacy, security, and responsible AI guidelines.
- Apply AI assisted techniques to improve learning recommendations, completion tracking, and operational insights.
- Leverage pre built AI capabilities within SAP and adjacent platforms (e.g., intelligent recommendations, automation, insights) to enhance learning outcomes.
Analytical/Decision Making Responsibilities:
- Demonstrate, by example, in-depth knowledge of the EY competency principles and practices, including coaching, learning and mentoring.
- Leader and team player – sets example for business analysts and others to follow
- Create an open, honest, accountable and collaborative team environment
Knowledge and Skills Requirements:
- SAP SuccessFactors Learning configuration and delivery expertise.
- Strong understanding of learning management, compliance, and development processes.
- Exposure to other SuccessFactors modules (e.g., Employee Central and Talent Modules).
- Configure learning items, curricula, programs, certifications, and compliance training.
- Handson LMS integrations with HR Core, Recruiting, Onboarding.
- Strong knowledge on OCN integration with external content providers.
- Experience in LMS imports.
- Experience in custom reports and dashboards for learning analytics (SAC/ORD).
- Experience using AI assisted tools or copilots for delivery, analysis, or documentation.
- Working knowledge of automation or intelligent insights in L&D contexts.
- Experience with reporting, learning analytics, or content strategy.
- Good knowledge of learning processes and compliance training
- Strong communication and documentation skills.
Other Requirements:
- Excellent communication.
- Interpersonal skills to interact with business users and provide training/support.
Job Requirements:
Education:
• A degree in Computer Science and/or a business related degree or equivalent work experience
Experience:
- Minimum of 10+ years experience in SuccessFactors Learning Management.
- Minimum 5+ End to End implementation experience or support projects in SF LMS .
- Experience in global HR/talent management processes.
- Work experience in a professional services industry preferred.
Certification Requirements:
- SAP Certified – Learning Management.
- At least one additional Talent Management module.