Sr. Forward Deployed Engineer

Insight Global · Atlanta

Overview

We are looking for a Senior Forward Deployed Engineer who can be dropped into a client engagement and trusted to run a workstream end-to-end with minimal oversight. You are an AI-native operator who builds, configures, and extends solutions in live customer environments. You are not a retrained consultant or a business analyst with access to AI tools. The closest analogues to this role in the industry are forward-deployed engineers at Palantir or Scale AI.

As a Senior FDE, you lead with deep expertise in one specialization but operate across the full problem space. You are the person who walks into a client meeting with a vague problem and walks out with a workable scope. You decompose ambiguity, ship working solutions fast, and ensure that what you build is actually adopted — not just deployed.

You are client-ready from day one. You represent IG Labs in every interaction. You mentor Junior FDEs, set the standard for what good looks like, and contribute to IP capture that makes every future engagement faster.

We are hiring across specializations. Your primary depth could be in ML/AI, Data Engineering, Full Stack Development, Analytics/BI, or DevOps — we will match you to engagements based on what the client problem requires.

Responsibilities

At the Senior level, these are not things you can do with support — they are things you do independently, instinctively, and at a standard that others can learn from:

Lead client conversations: run discovery sessions, present solutions, navigate pushback, and build trust through technical credibility
Decompose ambiguous problems into buildable scope: you do not wait for requirements — you create them
Ship production-quality code that an offshore engineer in a different timezone can pick up and extend without calling you
Work across the stack without hesitation: your specialization determines where you lead, not where you stop
Self-manage completely: create your own task breakdowns, set timelines, flag risks before anyone asks
Document as a reflex, not a chore: architecture decisions, runbooks, and handoff notes produced as you work
Contribute to IP capture actively: work with the TA to identify reusable patterns and ensure Factory backlog items are logged
Own customer adoption: watch for adoption signals, iterate based on real user feedback
Support sales and pre-sales: join prospect conversations, shape engagement scope, provide defensible estimates
Mentor Junior FDEs: elevate the team through code review, pairing, and coaching

Client-Facing Delivery

Own one or more workstreams within a client engagement end-to-end — from discovery through build, deployment, and adoption
Build and configure agent workflows, data pipelines, integrations, and AI-powered solutions in live customer environments
Operate as the technical authority on your workstream
Partner with the Technical Architect on cross-cutting architectural decisions
Iterate rapidly based on client feedback — ship working solutions fast, validate with real users, and refine

IP Capture & Platform Contribution

Identify reusable patterns, components, and frameworks within your workstream and flag them for abstraction
Work with the Technical Architect to contribute production-grade assets to the IP library
Ensure every engagement you work on produces Factory backlog items — this is non-negotiable
Draw on existing IP library assets to accelerate delivery — reuse is as important as creation

Team & Practice Development

Mentor Junior FDEs through code review, pairing sessions, and real-time coaching on client engagements
Set the quality bar for code, documentation, and client communication within your POD
Contribute to internal knowledge sharing — write-ups, tech talks, and lessons learned
Help assess and interview FDE candidates as the team scales

Pre-Sales & Engagement Shaping

Join prospect conversations to demonstrate technical credibility and help shape what we commit to
Contribute to SOWs, proposals, and scoping conversations with defensible technical estimates
Evaluate incoming opportunities for technical feasibility and team fit

Qualifications

- 5+ years of hands-on software engineering experience with a track record of shipping production systems

- Deep expertise in at least one specialization area: ML/AI, Data Engineering, Full Stack, Analytics/BI, or DevOps

- Demonstrated ability to work directly with clients or external stakeholders

- Experience operating in ambiguous environments — consulting, professional services, startups

- Strong fluency with AI tools and workflows

- Proven ability to work across the stack when needed

- Strong written and verbal communication

- Experience mentoring junior engineers