Business Analyst III – SAP Order Management

Thermo Fisher Scientific · Bengaluru

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Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:

Join Thermo Fisher Scientific, the world leader in serving science. As a Business Analyst III – SAP Order Management, you'll contribute to bridging business needs with technology solutions to enable our mission of making the world healthier, cleaner and safer. Partner with stakeholders across our global organization to analyze Order-to-Cash processes, gather requirements, and design and implement scalable SAP Order Management solutions that drive operational excellence and business growth.

You'll serve as a functional subject matter expert for SAP Order Management and Order-to-Cash processes, working with cross-functional teams to translate complex business requirements into effective and sustainable solutions. Lead functional activities across the solution lifecycle, from requirements gathering and solution design through configuration, testing, implementation, and post-go-live support, while building strong relationships with Commercial, Customer Service, Finance, Supply Chain, business stakeholders, and technical teams.

REQUIREMENTS:

• Advanced Degree plus 3 years of experience, or Bachelor's Degree plus 5 years of experience in SAP Sales and Distribution, Order Management, business analysis, or related enterprise application experience

• Preferred Fields of Study: Business, Supply Chain Management, Operations, Computer Science, Information Technology, Engineering, or related field

• Professional certifications preferred (e.g., SAP S/4HANA Sales, PMP, CSPO, SAFe)

• Strong hands-on experience with SAP SD configuration and end-to-end Order Management and Order-to-Cash processes

• Strong functional knowledge of sales order processing, sales document types, item and schedule line categories, pricing and condition techniques, availability, delivery processing, billing and invoicing, credit management, and output management

• Strong understanding of end-to-end Order-to-Cash processes and integration across order capture, fulfillment, shipping, billing, and financial processes

• Strong understanding of integration between SAP Order Management and other SAP modules, including Finance (FI), Materials Management (MM), Production Planning (PP), and related enterprise applications

• Proven experience translating complex business requirements into scalable and supportable SAP solutions

• Experience developing functional specifications and partnering with ABAP developers, integration teams, and other technical resources

• Experience leading functional activities across requirements gathering, solution design, configuration, testing, User Acceptance Testing (UAT), cutover, implementation, and post-go-live stabilization

• Strong experience analyzing complex functional and integration issues, performing root-cause analysis, and coordinating solutions across business and technical teams

• Experience with SAP integrations and interfaces using technologies such as IDocs, file transfers, web services, and APIs

• Experience with SAP S/4HANA Sales and transformation, migration, upgrade, or global template initiatives preferred

• Strong analytical and problem-solving capabilities with the ability to evaluate solution alternatives considering business value, system impact, scalability, supportability, and integration dependencies

• Excellent project management skills with the ability to manage complex initiatives and shifting priorities in a results-oriented environment

• Outstanding written and verbal communication skills for engaging Commercial, Customer Service, Finance, Supply Chain, business, and technical stakeholders

• Ability to build consensus across organizational boundaries and work effectively with global and cross-functional teams

• Excellent presentation and facilitation skills for leading requirements, solution design, and problem-solving workshops

• Ability to translate complex technical concepts for non-technical audiences

• Experience with Agile methodologies and tools (e.g., Jira, ServiceNow)

• Experience identifying opportunities for process simplification, automation, standardization, and continuous improvement

• Ability to provide functional guidance and knowledge sharing to analysts, support teams, and business users

• Willingness to travel up to 25% as needed

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