Field Application Eng
nVent · New Taipei City
We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.
Job Responsibilities:
- Serves as a technical expert for Server Rails products .
- Provide first line product support by providing help to customers and colleagues using nVent Server Rails products.
- Provide technical application assistance to identify modified and engineered products based on customer specification and application requirements.
- Conduct nVent Server Rails product training to customers including ODM, CSP, and SI.
- Provide market specific intelligence and feedback on products and services to the commercial teams and engineering team. Assist commercial teams with voice of customer (VOC) visits.
- Identify project RFQ spec requirement to meet internal and external needs.
- Compile and coordinate to build technical proposals in response to Server Rail RFQ proposals.
- Establish working relationships with global customer service, design engineering, and quality teams to support account commercial needs.
Job requirements:
- Bachelor’s degree required preferably in mechanical engineering
- 5+ years of Mechanical Engineering or FAE experience
- Work with a dynamic and inclusive multinational company
- Ability to discuss product design and improvement internally and externally.
- Previously worked in teams and a good team player
- Demonstrated problem solving and complex analytical skills
- Excellent interpersonal and communication skills
- Must have strong customer orientation
- Good time management skills
WE HAVE:
A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day
nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation.
Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at www.nvent.com.
Commitment to strengthen communities where our employees live and work
We encourage and support the philanthropic activities of our employees worldwide
Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money
Core values that shape our culture and drive us to deliver the best for our employees and our customers. We’re known for being:
Innovative & adaptable
Dedicated to absolute integrity
Focused on the customer first
Respectful and team oriented
Optimistic and energizing
Accountable for performance
Benefits to support the lives of our employees
At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other’s authenticity because we understand that uniqueness sparks growth.
The Field Application Engineering will be responsible for technical support nVent Server Rail product to large end customers in the data center, Cloud Service Provider, Edge computing, and ODM customers.