Senior Sales and Operations Planning Manager
Rohlik · Prague
At Rohlik, Integrated Business Planning and S&OP are not just planning routines—they are the backbone of how we run efficient operations, optimize resources, and scale sustainably.
We're looking for a Senior Sales and Operations Planning Manager who will work closely with our Supply Chain leadership and help build our end-to-end forecasting function from the ground up. This is a highly hands-on, builder role for someone who thrives on business partnering, deep-dive analytics, challenging manual processes, and turning raw data into decision-ready insights across all our European markets. To be clear on scope: this role owns the order- and revenue-level demand forecast that feeds the S&OP cycle — not SKU-level demand planning, which sits with the Supply Chain team.
Why This Role Is Exciting
Build from the Ground Up: You won't just execute a process someone else built—you are one of the founding members of a brand-new department, giving you a direct hand in shaping the future of Supply Chain at Rohlik.
Direct Business Impact: Your forecasts directly dictate inventory levels, labor scheduling, and delivery capacity across 5 countries and 12 fulfillment centers.
Automation & Ownership: You have the autonomy and mandate to kill manual spreadsheets. If a process is repetitive, you get to spearhead its automation alongside our BI and Engineering teams.
High-Growth E-Commerce Environment: Work in a fast-paced, high-velocity e-commerce and grocery ecosystem where data-driven decisions directly affect daily operations and customer satisfaction.
What You'll Do
Demand Forecasting: Own the daily and weekly production of the group demand forecast (orders, SKU/order, and intraday shapes) across all markets, fulfillment centers, and planning horizons.
Accuracy & Bias Ownership: Drive forecast accuracy and bias performance by market and horizon (target: 98% accuracy at order/revenue level); conduct deep-dive root-cause analyses on deviations and implement corrective actions.
S&OP Core Analysis: Build and own the demand review pack and scenario models for the S&OP cycle, including quantified upside and downside cases.
Operational Alignment: Translate agreed demand into actionable inventory, warehouse workload, labor, throughput, and delivery requirements for operating functions.
Automation & Optimization: Proactively drive the automation of manual routines (e.g., mass-upload/locking for SKU edits, demand-chaser redesigns, automated AOV forecasting) instead of working around system gaps.
Executive Decision Support: Prepare daily and weekly data, analysis, and options that feed into executive updates and S&OP governance rituals.
Peaks & Campaigns: Lead forecasting prep for campaigns, seasonal transitions, and peak events, ensuring every manual adjustment is documented with clear assumptions and rationale.
Cross-Functional Collaboration: Partner with market planners, Category, Marketing, Fulfillment, Last Mile, and BI teams to collect quantified inputs on time and keep planning data trustworthy.
Governance & Resilience: Actively identify and flag process gaps (single points of failure, missing notifications, undocumented calls) to make the department increasingly resilient over time.
What We're Looking For
Required:
3+ years of experience in Demand Planning, Forecasting, Supply Chain Planning, or Business Analytics.
Hands-on ownership of a recurring forecast within a high-velocity retail, e-commerce, logistics, or operational environment.
Advanced command of forecasting methodologies, scenario modeling, and forecast accuracy metrics.
Strong analytical stack: advanced spreadsheet modeling and SQL (or equivalent) to query large data sets independently.
Ability to specify tooling improvements and drive automation alongside engineering/BI teams.
Working knowledge of BI and visualization tools (Tableau, Power BI, Looker, or similar).
Proven ability to enforce standards and deadlines across multiple markets while clearly communicating analytic insights to non-technical stakeholders.
Fluent English
Preferred:
Background in online grocery or fresh/perishable goods retail.
Prior exposure to an established S&OP / IBP cycle.
Experience converting demand forecasts into labor, fulfillment, or transport requirements.
Scripting or automation experience (Python or similar) beyond standard spreadsheets.
Knowledge of Czech or Slovak is a plus.
What’s in it for you
Fair reward - You’ll get a strong fixed salary — no bonus games, no politics. Great work is rewarded clearly and fairly.
Good food every day - You’ll enjoy a free lunch every day and fresh fruit & veggies in the office. Because good food fuels great work.
Life, not just work - You’ll have real flexibility – three days in the office, 2 days Home Office where it suits you. And unlimited paid vacation based on trust.
Personal growth - You’ll grow as fast as Rohlik does. Every challenge is a chance to learn and make an impact.
Real impact - What you do here matters. You’ll see your work changing how people eat and live — from day one.
Recognition among colleagues - Your effort won’t go unnoticed. You can recognise others (and be recognised) through peer credits to use in our internal cafeteria.
Xtra membership - You’ll get free Xtra membership and 10% cashback on everything you buy on Rohlik.cz.
Sport & wellbeing - You’ll stay active with company sports challenges or a subsidised Multisport card.
A team that sticks together - You’ll work with people who move fast, support each other and celebrate wins together.
If this sounds like you…You’re someone who takes ownership, acts fast and gets things done. Ready to bake something great with us?
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