Implementation Consultant
Ceridian
About the Opportunity
The Implementation Consultant participates in all stages of the implementation lifecycle (discovery, configuration, testing, deployment, post go-live support), under the direction of the Project Manager, and may lead one or more activities. Project responsibilities include; gathering customer requirements, configuring the Dayforce solution to meet documented customer requirements, setting and managing customer expectations, providing guidance to Associate Consultants, identifying risks and communicating issues to the Project Manager. The Consultant may also deliver Organizational Readiness consulting in support of Dayforce’s Organizational Readiness toolkit.
Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in Metro Manila
What You’ll Get to Do
- Document and validate customer’s business requirements and map to Dayforce functionality
- Configure Dayforce application to meet customer’s documented business requirements
- Conduct consulting sessions (on the phone and in-person) and document with meeting minutes
- Attend internal project meetings and provide status on progress of activities and deliverables
- Provide customers with follow-up consulting and general assistance in areas of expertise
- Develop SQL database scripts and XML transformers for integrations and interfaces
- Be a “go-to” resource for specific functional areas for both internal and external users
- Work with customers to implement Dayforce Organizational Readiness best practices in preparation for rollout of the Dayforce solution
- Document solutions and contribute to a solutions repository
- Document best practices and share with the Practice
- Contribute to internal knowledge share; review posted feedback on a continuous basis and respond to questions
- Complete new release training on a timely basis; be fully versed on new and/or enhanced functionality in each product release
Skills and Experience We Value
- Bachelor’s degree or equivalent experience
- 3+ years of experience in human capital management application consulting
- Experience in change management an asset
- Experience with software in a SaaS / Cloud computing environment including experience with HRIS Systems
- Ability to effectively implement an HRIS module or similar end-to-end solution
- Understanding of common human capital management (HCM) business practices
- Understanding of different industries and how Dayforce implementation best practices apply to the customer’s business practices
- Ability to engage with multiple projects & customers at the same time and manage priorities
- Excellent organization, communication and collaboration skills
- Ability to lead and facilitate customer workshops and sessions
- Ability and willingness to travel to customer sites as needed
What Would Make You Really Stand Out
- Experience with one or more of the following applications: SalesForce.com, SAP, PeopleSoft, JD Edwards, Kronos, Workbrain/Infor, RedPrairie/JDA, Ultimate, Oracle HR/Payroll, PeopleSoft, Dayforce (preferred)
- Experience in business process mapping
- Basic understanding of relational databases and SQL an asset
- Ability to work under pressure and with a tight timeline.
- Working on EST Timezone shift.