Technical Solution Design Specialist - Core Lab Diagnostics
Abbott · Taguig City
JOB DESCRIPTION:
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
Core Diagnostics
We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
- Career development with an international company where you can grow the career you dream of.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
As the Technical Solution Design Specialist – Core Diagnostics, you will be responsible for leading the design and technical positioning of Abbott’s End-to-End (E2E) Core Diagnostics solutions, with a focus on automation solutions. This role serves as a trusted technical and strategic advisor to both internal commercial teams and external executive stakeholders, driving customer value, operational excellence, and profitable growth across strategic and complex opportunities.
What You’ll Do
- Support the “win the operational vote” objective by aligning Abbott’s portfolio to customer institutional goals.
- Lead the technical execution strategy for complex and strategically relevant opportunities, including Landmark, Large, and Medium accounts.
- Act as a subject matter expert in End-to-End IVD solutions, influencing executive-level decision making through credible, insight-driven discussions with C-suite and senior laboratory leadership.
- Translate customer clinical, operational, and strategic priorities into scalable, differentiated Abbott Core Diagnostics solution strategies.
- Lead the design of innovative diagnostic service solutions that enhance clinical outcomes, laboratory efficiency, and operational performance.
- Partner with opportunity owners and commercial leaders to identify, qualify, and shape complex business opportunities within new and existing customer accounts.
- Develop and deliver high-impact Technical Solutions Design outputs using current industry insights, technical expertise, and standardized process and design tools.
- Support profitable growth of the Core Diagnostics business through total solution positioning, upgrades, expansions, and long-term customer partnerships.
- Build strategic relationships with traditional and non-traditional stakeholders across laboratory organizations impacted by Abbott’s End-to-End solution portfolio.
- Utilize technical knowledge, workflow analysis, competitive insights, and solution design tools to establish consultative credibility and demonstrate the value of Abbott solutions.
- Collaborate with Enterprise Account Teams to identify customer insights, align solutions, and quantify the impact of proposed recommendations.
- Conduct laboratory process optimization consulting using Lean Management and Six Sigma methodologies supported by workflow and data analysis.
- Take a central role in quantifying solution impact, translating operational improvements from Total Cost of Ownership (TCO) to Total Value of Ownership (TVO).
- Plan and deliver customer-facing solution design presentations, reference site visits, and executive-level engagements.
- Utilize Abbott commercial tools and processes to manage account strategies, stakeholder mapping, competitive positioning, activities, and identified risks.
- Develop integrated automation and laboratory workflow solutions using technical design and simulation tools.
- Support pre- and post-implementation optimization initiatives to improve laboratory performance and customer experience.
Requirements
- Diploma, degree, or equivalent in a clinical diagnostic, healthcare, operational engineering, or design discipline.
- Successful completion of Strategic Selling and Negotiation courses.
- Business-level English language skills.
- Lean / Sigma qualifications are highly desirable.
- Minimum 5 years’ experience in a laboratory environment and/or a successful commercial experience of at least 3 years based on goal achievement.
- Minimum 3 years’ commercial sales experience, preferably in IACC, Hematology, or Automation disciplines.
- Demonstrated experience in executing and reporting workflow projects or equivalent initiatives.
- Powerful customer communication and confident presentation skills.
- Workflow consultation experience and/or Lean Sigma expertise.
- Workflow and laboratory design experience.
- Strong computer literacy, including PowerPoint, Excel, and Pivot Tables.
- Working understanding of Power BI.
- Entrepreneurial and independent problem-solving capability.
- Proven track record of contributing to and delivering revenue targets.
- Established knowledge of healthcare markets and medical technology preferred.
- Experience in laboratory medicine highly desirable.
Location:
This position is based in Philippines supporting both Philippines and Indonesia
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life.
Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.