Business Development Manager
DHL · Ho Chi Minh City
YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world's most international company in the world?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!
YOUR TASKS
1. Customer:
Customers (Local & International)
- Ensure effective communication with customers through regular visits and conducting monthly performance reviews together with the respective sales managers
- Develop a series of Workshops for potential suspects/ prospects and existing customers to go Cross Border
- Lead, prepare and manage customer presentations and proposals, ensuring there is a common understanding of service expectations and solutions, both with the customer and DHL.
- Analyze and identify new potential industry to generate revenue growth as well launching as well as monitor for each project.
Commercial Head & Channel Manager:
- Prepare timely and accurate reports as required by Commercial Head or Relationship channel manager, for the purposes of evaluating performance and formulating strategies.
Business and Trade Associations/ Industry and Commerce Associations
- Establish relationship and work closely with their governing bodies and members
Government Entities & or Partners (i.e. Ministry of Information and Communications or any other entity)
- Establish relationship and work closely with their governing bodies and members
DHL Network:
- Work together very closely to assist in securing country, regional and/or global Contracts from targeted customers.
Sales Management Team:
- Work with country management team relating to customized pricing and billing, special handling requirements, packaging, equipment, facilities and manpower.
- Lead and coach the B2C Lead Qualifier to ensure qualified B2C leads to provide Field Sales Executives.
- Develop and share simplified process and easy to understand B2C.
- Coordinate with the Commercial team to provide seamless services to customers and to ensure fair internal treatment.
Operations Team
- Coordinate with National Operations team to ensure quality services and customer satisfaction.
All Relevant Departments
- Inform and coordinate with other departments to ensure smooth operations flow and target achievements.
Business Development Group Management:
- Plan, organize and direct Business Development Group through day-to-day management to achieve target revenue and profitability.
- Ensure open communication of management policies and business strategies among business development group
Strategic Business Development:
- Plan, conduct market study, and understand market intelligence data in order to evaluate and develop solutions to meet the logistics needs of targeted customers in ecommerce.
- Analyze, plan and implement resource requirements necessary to achieve targeted revenues by working closely with the operations/business services management team and country management team. This includes customized pricing and billing, special handling requirements, packaging, equipment, facilities and manpower.
- Produce clear short- and long-term strategic plans that are achievable. Be familiar with solution selling as opposed to price and product selling.
- Prioritize effectively, keep track of progress and ensure thorough follow-up and be systematic in approach.
- Adapt selling approach to suit a wide range of people and situations, gain internal and external commitment to plans and is influential in meetings and negotiations.
YOUR WORKING LOCATION: Map (click here to view)
YOUR PROFILE
OUR OFFER
- Multifarious benefit programs.
- Strong career support & lots of opportunities in an international environment.
- Training: both online and offline with Global DHL Standards.
- Coaching & Feedback culture allows you to advance further in short-term and long-term development goals.
- Working together based on DHL values of “Respect and Results”.
- Diverse engagement activities under “Best Day Everyday” – our Health & Well-being program.
- Employee hobby clubs, sports championships.
Do you see a personal challenge in these versatile and responsible tasks? Then apply now!
We look forward to receiving your application!
We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.
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