Global Benefits Solution Consultant
Aon · Singapore
Global Benefits Solution Consultant
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
- Design innovative, scalable benefits solutions and own the most technically challenging accounts where configuration complexity, scale, or integrations demand senior-level expertise.
- Partner with benefit managers at large multinational clients to design and implement a robust framework that underpins successful, repeatable implementations.
- Raise the bar by mentoring internal colleagues, modeling best practices, and shaping the processes and playbooks that enable high-quality support.
- Define standard templates and processes, and create clear documentation in support of new or enhanced service offerings.
- Deliver training on new functionality and services to cross-functional and Client Management teams so they can confidently position and support our solutions.
- Support System, Data, and Configuration teams to ensure consistent, high-quality execution, including guiding how new system updates and migrations are deployed into production.
- Provide domain expertise on benefit structures, guiding principles, and system integration tasks, and translate complex business needs into clear requirements for development.
- Stay on top of regional and global market trends and partner with stakeholders to identify and shape new revenue opportunities.
- Communicate status, manage risks, and participate in client presentations, workshops, and training sessions to ensure alignment and strong delivery outcomes.
Skills and experience that will lead to success
- Bachelor’s degree (Math, Actuarial Science, Finance, Computer Science, Economics, MIS or equivalent experience).
- 6+ years of related experience in benefits, HR technology, consulting, or similar.
- Strong grasp of financial and business metrics and core risk management concepts.
- Experience with project-based work, project lifecycle models, and Agile software delivery. Especially within benefits platforms or HR technology environments.
- Hands-on experience with configuration, event flows, testing, and troubleshooting in complex systems.
- Ability to research application issues and tools, with solid understanding of data privacy practices and laws.
- Excellent written and verbal communication, including clear technical and client-facing documentation.
- Strong problem-solving, decision-making, and time management skills; able to prioritise and execute on what matters most.
- Highly self-motivated, collaborative, and comfortable coaching others and leading by example.
- Willingness to travel internationally on occasion.
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