Facility Engineer (Kuala Lumpur)

UEM Edgenta · Kuala Lumpur

Responsibilities

Act as the key focal point between the company and customer for all Mechanical, Electrical, and General Engineering operations.
Lead day-to-day engineering operations, team performance, incident management, and operational excellence to ensure business continuity.
Monitor and resolve customer complaints and operational issues professionally and within agreed timelines.
Assist the Facility Manager in planning, monitoring, and executing installation, maintenance, repair, and testing of engineering systems.
Support the development and implementation of the annual Operations Excellence Blueprint, including risk mitigation and performance improvement initiatives.
Ensure compliance with statutory requirements, safety and health regulations, QSHE policies, and UEM Edgenta standards.
Manage vendors and contractors, monitor performance against contractual SLAs and KPIs, and escalate performance risks where required.
Oversee site operations, handover processes, documentation, compliance records, health and safety, and facility requirements.
Prepare and present monthly engineering/hard services reports, dashboards, performance analysis, and management reports in accordance with contract requirements.
Lead site team coordination and provide operational leadership to Engineers, Executives, and Supervisors while maintaining effective communication with customers, vendors, and Head Office.

Requirements

Degree in Mechanical Engineering, Electrical Engineering, Building Services Engineering, Facilities Management, or a related field.
Minimum 3–5 years of relevant experience in engineering, facilities management, M&E operations, or integrated facilities management.
Strong experience in managing M&E systems, building services, maintenance, and engineering operations.