Instructional Technology Associate
Willamette · Salem · $40–$45/hr (stated in the posting)
ABOUT WILLAMETTE UNIVERSITY:
Willamette University, founded in 1842, is a nationally-renowned private university enrolling 2800 students across five colleges. Our historic campus, adjacent to the Oregon State Capitol, hosts a distinguished undergraduate liberal arts college in Salem, Oregon. Our downtown Portland campus is home to the Pacific Northwest College of Art (PNCA). We offer a wide range of professional graduate programs, including Oregon’s top-ranked MBA program, the Northwest’s oldest law school, as well as MA/MFA programs at PNCA and master’s degrees in data science and computer science.
Willamette University provides a high-value and comprehensive benefits package to eligible employees. Our Benefits Summary includes options for health, dental, life insurance, retirement, substantial paid time off, tuition and more. If you need assistance applying for a job or have any questions on recruitment at Willamette, please contact our HR Department, hr@willamette.edu or call us at 503-370-6210.
POSITION SUMMARY
The Instructional Technology Associate is a collaborative role within Willamette University Information Technology (WITS) division, and is responsible for supporting and advancing the University’s Learning Management System and broader instructional technology environment. This position partners closely with stakeholders to promote accessibility and best practices of academic technologies across online and hybrid learning environments. This role serves as a key resource for LMS support, and a collaborative resource for emerging educational technologies including responsible applications of artificial intelligence in teaching and learning. The position works closely with Academic Technology and campus partners to enhance the overall digital learning experience for students and faculty.
RESPONSIBILITIES
Learning Management System Support: Serve as a technical resource for the University’s learning management system (Canvas), supporting course delivery and effective use of LMS features and integrations.
LMS End User Support: Serve as primary triage and escalation for all support requests related to learning management and related systems.
Academic Technology Support: Support instructional technologies used in course delivery and academic engagement (including AI-enabled tools and LTI’s in our Learning Management System).
Collaboration and Coordination: Collaborate with Academic Technology, WITS teams, faculty and campus stakeholders to support optimization of the Learning Management System.
Accessibility and Usability: Support accessibility best practices and promote inclusive design principles within digital learning environments.
Assist with projects as delegated related to documentation and support resources to strengthen institutional use of instructional technologies.
Additional Duties: Perform other related duties as assigned in support of evolving academic technology and instructional needs.
QUALIFICATIONS
Minimum: Bachelor’s degree preferred in a related field, or equivalent professional experience.
Preferred
Experience supporting learning management systems such as Canvas or similar platforms.
Experience supporting instructional technology within higher education or a comparable environment.
Excellent communication, collaboration, and relationship-building skills with the ability to translate technical concepts into practical guidance.
Strong organizational and project coordination skills with the ability to manage multiple priorities effectively.
Understanding of accessibility and usability best practices within digital learning environments.
Interest in emerging educational technologies, including responsible applications of artificial intelligence in higher education.
Typical Work Schedule: Part-time, 20 hours per week. Schedule is flexible but must provide regular availability between 8:00 a.m. and 5:00 p.m., Monday through Friday, based on departmental needs.
Physical Demands & Working Conditions: Ability to perform work in a standard office environment, including prolonged periods of sitting and computer use. Must be able to occasionally move equipment weighing up to 25 pounds and travel between campus locations as needed.
Salary: $40-45/hour, depending on experience
You will need to upload the following two documents as part of your application materials in the "My Experience" section labeled Resume:
Cover letter addressing qualifications
Current resume
Applications will be reviewed on a rolling basis until the position is filled.
Incomplete applications will not be considered.
BACKGROUND CHECK REQUIREMENT:
All University positions require that candidates submit to a criminal conviction record check prior to hire. Conviction does not automatically preclude candidates from being hired. Nature of conviction will be considered relative to the duties of the position.
REASONABLE ACCOMMODATIONS STATEMENT:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
INSTRUCTIONS FOR APPLICANTS:
Please read the following carefully before beginning the online application process. To be considered for employment at Willamette University, please complete our online employment application. Your application and all required attachments -- listed at the bottom of the page -- must be submitted for each individual job post that you are interested in applying. Once you submit your application you will not be able to edit your application.