Senior Epic Build Analyst(MyChart / Patient Access / Welcome)-Senior Product Services & Management Analyst

Department Overview: 

Our team supports the design, build, and optimization of Epic applications focused on patient experience, engagement and access, including MyChart, Welcome (kiosk/arrival), scheduling, and patient communications. 

We work closely with clinical, operational, and technical teams to deliver solutions that improve the patient experience, streamline workflows, and support large-scale Epic implementations and go-live events. 

This is a fast-paced, collaborative environment with a strong focus on innovation, problem-solving, and delivering high-quality, patient-centered digital solutions. 

Position Summary  

The Senior Epic Build Analyst is responsible for building, supporting, and optimizing Epic functionality, with a focus on MyChart, Patient Access, and Welcome workflows. This role plays a key part in implementations, upgrades, and ongoing support, including troubleshooting complex issues and enhancing patient-facing digital and arrival experiences. 

Preferred Skills & Qualifications 

• Epic Certification (Required): 

• MyChart 

• Cadence and/or Prelude 

• Ambulatory (nice to have) 

• Experience: 

• 5+ years of Epic build experience 

• Strong experience with MyChart workflows, patient communications, and patient access 

• Technical & Functional Skills: 

• Experience with: