Technology Continuity and Resilience Manager
WTW · Taguig
The Technology Resilience & Disaster Recovery Coordinator plays a key role in supporting the design, implementation, and ongoing assurance of initiatives that strengthen the organisation’s technology resilience. This mid-level position is focused on ensuring that critical systems, applications, and infrastructure are robust, capable of withstanding disruption, and able to recover effectively across a range of recovery scenarios.
The Role
- Provide subject matter expertise on infrastructure resilience and recovery methodologies, considering resiliency best practice and industry standards.
Contribute to the development and execution of the organisation’s technology resilience strategy and roadmap, ensuring alignment with overarching resilience objectives.
- Support business and IT stakeholders in incorporating resilience considerations into both existing and new technology solutions.
- Ensure all required resiliency control standards are embedded and adhered to across design, testing and reporting activities.
- Perform resilience assessments of Core Services and Business Applications across cloud and on-premises environments.
- Evaluate that technologies have appropriate recovery solutions in place and that Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) can successfully be achieved through disaster recovery testing.
- Contribute to the development and maintenance of technology resilience plans to ensure the availability of IT infrastructure and applications during disruptions or disasters.
- Support the design and implementation of disaster recovery procedures for critical IT systems and applications.
- Assist with regular risk assessments to identify potential threats to IT infrastructure and help develop mitigation plans.
- Participate in regular testing of IT resilience plans to ensure their effectiveness, accuracy, and compliance with regulatory and/or contractual requirements.
- Track resilience metrics and compliance across the organization, and prepare regular reports for management, stakeholders and auditors.
- Collaborate with teams across the organization to promote a culture of resilience and encourage adoption of resilience best practices.
- Collaborate with Operational Resilience, Business Continuity, Incident Management and Crisis Management teams to build an integrated, proactive and resilient organization.
- Ensure compliance with relevant industry standards and regulations and, such as ISO 22301, ISO 27001, and GDPR, UK Op Res, DORA etc.