Ecommerce Executive
Arne Clo Ltd · Birchwood
ARNE is a UK-based apparel and footwear brand based in Birchwood Park, near Warrington. We design and develop all our products in the UK, working with trusted manufacturing partners across both the near and far east.
All our products are available directly to customers through ARNEclo.com, offering a seamless online shopping experience. We’re also proud to be stocked in Selfridges, both in-store and online, and we’ve recently expanded our Retail footprint to Liverpool and Manchester.
Looking ahead, we have ambitious goals for the next decade, and the team firmly believes they’re all achievable. From launching new product categories and expanding internationally to investing in paid media, CRM, and growing our retail presence — the next chapter for ARNE is shaping up to be an exciting one. And this is only the beginning!
Reporting to the Ecommerce Manager, you will support the Ecommerce team in managing the ARNE website and mobile apps, contributing across key areas including Content management, visual merchandising, search and navigation optimisation and supporting the team with product release preparation. You will help oversee the full customer journey on-site, ensuring product and content are well presented, easy to discover and aligns with key product focuses and brand guidelines.
Your day to day responsibilities will include:
- Own the Search and Visual Merchandising across websites and mobile app, using a mix of manual and AI driven product positioning
- Ensure products are both strategically and attractively merchandised across all collections to maximise sales along side maintaining the brands visual high standards at all times
- Work extremely closely with product and merchandising teams to understand business key product focuses align with product positioning and content across web and app
- Upload and manage website and app content through the Shopify CMS, ensuring landing pages, campaigns, PLP tiles, and brand storytelling across site are implemented accurately
- Work closely with the content and studio teams to ensure imagery, copy and creative assets meet brand guidelines and are delivered on time for product launches and campaigns.
- Work with Content and Creative teams to understand what content is available and identify how we can best utilise these on site to support conversion and new customer reach
- Provide regular reporting on key product performance metrics, search analytics, homepage customer interaction and navigation usage offering recommendations for improvements where relevant
- Complete competitor analysis to improve site functionality and keep up to date with current trends and opportunities for conversion improvements.
- Support accurately categorise products within Shopify for optimal discoverability through collections, filters, and navigation menus across our website and mobile app.
- Support the product and category management across websites including product creation, pricing, taxonomy, navigation and categorisation to provide the ultimate customer journey and maximum revenue.
- Support the preparation and execution of bi-weekly product releases, coordinating with teams across the business to ensure launches are delivered smoothly and on time.
- Ensure product data upholds ARNE’s brand guidelines and contributes to a consistent, high-quality customer experience.
- Collaborate with the SEO agency to ensure all products, collections and content slots are structured and optimised to improve Google rankings and enhance overall on-site SEO performance.
- Work with the data team to understand the customer journey across our digital platforms, identifying opportunities to enhance user experience and optimise conversion particularly from a Content, Product Positioning and Navigation perspective.
- Stay informed on Shopify best practices, platform updates, and e-commerce trends to ensure ARNE remains at the forefront of user experience.
Requirements
- 2+ years’ of ecommerce experience, preferably in fashion
- Experience using a Search and Merch tool automation and rule sets (preferable)
- Experience uploading Content across multiple platforms
- Experience using Google Analytics
- Experience using customer journey data tools such as Full Story or Content Square
- Efficient in Microsoft Excel
- Experience using Shopify
- Strong organisational and time management skills
- Ability to demonstrate strong commercial awareness
- Experience with Ecommerce platforms, third-party plugins and CMS systems
- Computer literate, proficient in MS Office (Outlook, Excel, Word)
- Ability to analyse and report on site metrics such as conversion rate, AOV, CTR etc
- Good communication skills, both verbal and written as you will be working with a range of colleagues and prospective employees at all levels
- Attention to detail
- Ability to adapt quickly to change
- A ‘get stuck in’ positive attitude
Benefits
- We are proud to be recognised as a Medium sized Sunday Times Best Place to Work for 2025
- 32 Days Holiday (including Bank Holidays) + your Birthday off
- Holidays increasing up to 36 days with service
- Option to buy / sell holidays
- Generous staff discount
- Annual and quarterly bonus schemes based on company performance
- Private Healthcare including Dental & Optical Plans after probation
- Health Cash Plan from day one
- Life assurance paying 5x annual salary from day one
- Discounted marketplace with money off/cash back from 100’s of places
- Employee Assistance Programme
- Cycle to Work Scheme
- Tech Scheme
ARNE are an equal opportunities employer. We believe that diverse people bring different skills and are committed to ensuring our business support the needs of potential colleagues from Ethnic Minority backgrounds and colleagues who may be disabled or neurodiverse. We are committed creating a great place to work through diversity and inclusivity and we strongly encourage applications from candidates from all backgrounds to join our growing team.