Guest Service Agent (Casual)

Hilton · Perth

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will be the first point of contact for guests, responsible for ensuring smooth check-ins, check-outs, and addressing guest inquiries throughout their stay. You play a key role in making guests feel welcome, ensuring that all their needs are met and that any issues are resolved promptly. As a Guest Service Agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Discover Your Next Destination

Nestled on the banks of the Swan River, neighboring the iconic Elizabeth Quay, DoubleTree by Hilton Perth Waterfront offers guests a serene atmosphere, right in the heart of the city. With stunning waterfront views, contemporary accommodation, and exceptional dining venues, our hotel is dedicated to delivering the warm DoubleTree welcome and creating memorable experiences for every guest.

A World of Rewards

Enjoy the convenience of a fully provided and laundered uniform
Complimentary fresh and healthy meals while on duty
Personalised development with support from our on-site Learning & Development Manager, plus global career opportunities across Hilton.
Make a meaningful impact through our award-winning Corporate Responsibility programmes – learn more (Responsible Business | Travel with Purpose | Hilton TWP)
Go Hilton Team Member Travel Program – enjoy heavily discounted hotel stays from as little as $70 per night across the globe
Fitness Passport - access a wide network of gyms and fitness centres
Up to 25% off Food & Beverage across participating outlets
Year-round recognition programmes celebrating your contributions and achievements
Wellbeing initiatives to support your mental and physical health

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

As a Guest Service Agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

More jobs at Hilton · Food & Hospitality jobs in Perth