Service Sales Engineer

GEA · İzmir

We are looking for a Service Sales Engineer to drive service-related sales growth through technical expertise, market insight, and strong customer engagement. This role combines technical sales execution, market analysis, and cross-functional collaboration to expand service coverage, identify new opportunities, and manage long-term customer relationships across multiple industries.

Responsibilities / Tasks

Sales & Business Development

Conduct market research and analysis to identify trends, pricing benchmarks, and customer expectations.
Develop and align long-term business strategies, targets, and service sales plans.
Identify, pre-qualify, and develop sales leads and opportunities with existing and potential customers.
Review RFQs, clarify technical and commercial requirements, and prepare competitive proposals.
Submit service proposals and actively manage opportunities through the sales pipeline.
Collate and maintain up-to-date information on market pricing and customer needs.
Prepare and deliver technical and commercial presentations to customers and stakeholders.
Continuously update CRM systems and sales forecasts.

Customer & Stakeholder Collaboration

Collaborate with Business Units during contract negotiations, including pricing, terms, and conditions.
Work closely with relevant stakeholders to ensure the effective fulfillment of Service Level Agreements..
Coordinate with factory managers to develop technically sound and commercially attractive customer solutions.
Partner with internal administration teams to ensure accurate and timely proposal delivery.
Actively participate in industry networking, customer visits, trade shows, and industry events.

Communication & Coordination

Maintain clear, professional communication with customers, internal teams, and management.
Provide timely feedback to internal stakeholders on customer needs, market developments, and competitive landscape.

Your Profile / Qualifications

Bachelor’s degree in Mechanical Engineering, Mechatronics Engineering, Electrical & Electronics Engineering, or Industrial Engineering.
3+ years of B2B technical sales experience, ideally within machinery and automation.
Proven experience in separators, decanters, and homogenizers for industries such as:
- Dairy & Food
- Chemical & Pharmaceutical
- Beverage
- Marine & Energy
Experience selling equipment and integrated process lines.
Strong background in sales execution and opportunity management, with a demonstrated track record of revenue and profit growth.
Highly commercial mindset with strong customer platform management capability.
Experience in preparing tender documentation and participating in tender processes.
Excellent written and verbal communication skills, able to work across levels, functions, cultures, and geographies.
Resilient, proactive, and results-driven with a strong can-do attitude.
Detail-oriented with the ability to manage multiple opportunities simultaneously.
Strong interpersonal skills; able to work independently and within cross-functional teams.
Self-motivated and accountable.
Fluent in English. Only applications submitted in English will be considered.
Working knowledge of MS Office and SAP C4C (or similar CRM tools).
Willingness and ability to travel extensively (approximately 60–80%).
No military obligation for male candidates.

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