Lead Consultant - Client Services, Health & Benefits
WTW · Singapore
The Role
Responsible for managing customer relationships in the area of health & benefits
Define the scope of the methodology and proposal preparation and consulting contracts.
Project management of clients, guaranteeing delivery on time, within budget and with high quality
Manage H&B vendor renewals and negotiations
Design efficient plan designs and funding arrangements that fit client’s need.
Demonstrate proficient writing, oral presentation skills in client reports, recommendations, and presentations
Provide claims analysis reports, including loss ratio, frequency of the use, member profile, etc.
Provide annual benchmarking comparison relating to H&B clients
Internal system updates relate to benefits matters
- Analysis about theadvantages and disadvantages of the planfunding model (insured or self-insured); development of performance indicators for monitoring results
- Legislative updates: communicate Human Resources team any changes in local laws related to group life insurance, medical and dental benefits; and potential direct and/or indirect impacts on the company’s current benefits programs